I contacted Modern Appliance to fix my glass top Frigidaire Elect Oven. Before arriving I sent a picture of range. When he arrived with his tool bag on wheels and I observed he had a unsteady gait. I offered my adult son to assist him move the range forward to access the back panel Peter declined assistance. He was unable to fix the range and returning the range to the original opening he rested left side of the top glass top of range on the counter and the weight shattered the glass. Once it was broken he found several reasons why, he now requested my son's assist, the glass must have had a crack, it couldn't be fixed. No apology and he left me with a range more broken than before. Before the top was shattered he complained that some parts for manufacturers don't work because factory employees replace them with used parts.

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I was referred to this company by another installation company who was too busy. BML was not the most inexpensive quote however I was very pleased with their work and no additional costs added during the job. Bohdan was able to save me additional money by returning some parts that were not required. Each step of the way they asked questions , sought clarification and was very clear in what they would be doing. Arrived punctually and cleaned up at the end. There work is precise and well executed. Highly recommend them and will use them again. if I could give 11* I would. Thank you .Liz

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Company Response

Thank you, Liz. Enjoy your new kitchen for many years ahead and call us when you need. We will be glad to help you again.