We ran into Phantom screens at the home show in Calgary and were interested in buying a phantom screen for our back door for the summer months. We waited a few months after the show then gave Phatom a call to get a door installed. When I was on the phone with them they were very professional, they communicated all the options and prices to select from so I went ahead and booked a time right then and there. About 2 weeks later a service technician came to our house to install the screen. For those of you who work they have really convenient times in the evening so you can get home in time and don't need to make any special arrangements. The service tech was very friendly, came in and took some measurements (about 10 mins) then off he went to his truck to make the approriate cuts. 20 mins later he was back and installing our new screen door. All in all took about an hour and was very happy with everything. Very professional, organized, and know exactly what they are doing. I would recomment this company to friends and family and would use them again myself as well.