Lance

Mr. Heat Mechanical replaced the Cumbustion Air Blower on my 15-year old Lennox furnace. When I called their 24/7 repair line a real person answered who was knowledgeable, understood my issue, offered options, gave a ball-park cost for the repair and booked an appointment. The Technicial was on-time and replaced the part quickly - He didn't try to up-sell me other products and services. The total cost of the repair was very reasonable and much less than I expected. I knew what needed to be replaced in the furnace as it was obvious what part was failing. Mr. Heat Mechanical trusted my diagnosis of the problem following a brief discussion and didn't insist on a pre-repair diagnosis visit by a technician - they would have if I requested one. Excellent response time and service quality!