Reviews

10/10

Our old boiler died during the early spring and I contacted a few different companies about getting a new boiler. The owner of Hoerner, Andrew, came to our home and provided me with options and patiently talked me the installation process. Kim in the main office of Hoerner provided me with a highly detailed and informative overview of the pricing options. Shortly thereafter, the installation team of Nathaniel and Nick came and installed a new high efficiency IBC boiler. It took three days to remove the old boiler, and install the new system. The quality of work, professionalism, attention to detail, and clean up, were exceptional. Rarely have I been as impressed with level of service and attention to detail as I was with Hoerner.

Was this review helpful?
Company Response

This review is the kind of review that is so exciting for a business owner to receive. You have identified the office's performance, that they provided a highly detailed and informative overview. You confirmed that Andrew came out and informed you of all your options. Then finally you shared that the installers were professional, paid attention to all the details properly, and cleaned up. Thank you so much for writing this review online and identifying all of the processes. It is such a pleasure to work with clients like yourself. Stay safe and well during these trying times. Best wishes Tracey

10/10

We were in a position that the roof on our cottage was in fairly desperate need of replacement. Ruth from Sapphire was able to coordinate an estimate and job completion in a remarkably short period of time considering the high demand in the area and the weather. The work was done very well and all in a single day. I can't emphasize enough how responsive and attentive Ruth was to our requirements. Thank you!!

Was this review helpful?
Company Response

Thank you Lisa. We totally agree! Having Ruth overseeing our projects makes it that much easier for our professional installers at Sapphire Roofing.

10/10

Kris provided a very reasonable quote for our boiler repair (needed a new pump, replacement of old pipes and valves) and gave us a timeline that he stuck to for completing the work. I was impressed by his knowledge and thoroughness. On the day the work was scheduled he and his assistant were on time and completed the job as per our agreed price. Clean up was well done and the repairs are great.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

I'm glad we were able to get your heating up to speed. Radiant heating is the most efficient heating there is. But an older system needs some attention after 90 or 100 years :)

10/10

Aviv plumbing was the only company of 4 plumbers that I called that would return calls (the others were also highly rated on HomeStars). Drew came to our house at the precise time arranged and did an excellent job of a tricky repair. THe old brass toilet flange had cracked off of the pipe in our bathroom and needed to be soldered back in place. Reasonable price and great fast service.

1 of 1 people found this review helpful.
Was this review helpful?
10/10

We required an emergency trough repair mid-winter that needed to wait for a period of thaw. Pierce was diligent in keeping in touch and making sure that our work happened as soon as it was possible. Great price and work well done.

Was this review helpful?
10/10

Great service, good prices, good advice, prompt, addressed all concerns. Highly recommended. I selected Tony based on the reviews on Homestars and I am glad to have done so. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

1 of 1 people found this review helpful.
Was this review helpful?
10/10

Rene showed up when he said he would, almost to the minute. He was very pleasant to deal with and cleaned up his work area beyond expectation at the end of every visit. The work was done well, he did more than we asked him to and kept to quoted price.

Was this review helpful?
Company Response

Hi Peter & Lisa,

It was nice working with you. Thank you very much for the review. I really appreciate it.
Take Care

Rene