We purchased pollard windows for our new homein 2008. We now have condensation between pains on over 60% of our windows.The service department will only cover the parts and no labour when clearly our windows have a manufacturing defect based on the failure rate.
- Approximate cost of services:
- $20,000.00
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- Company Response
I'm certainly sorry you feel that way Bill. There are a number of issues that cause seal failures and I'd be more than happy to send you independent information. The Pollard warranty is one of the best in the industry and we do stand behind it 100%. Jim