Reviews

10/10

Updated Matt called to discuss my issues and I can say he was patient, explained what was going on and what happened (how the lack of communication happened; they will fix for next year) and how could they make it right. He was very professional and I signed back up. They do a great job and I hate mowing the lawn. ____ ...they raised cost for the season with no communication by $400. I have been a happy customer until yesterday. I had no communication when they were going to start the season (January I received an email stating I had be re-enrolled for the coming season) until they showed up last week. No worries, the season was beginning. Then they showed up this week. I am on bi-weekly service, not weekly. They apologized, cut my lawn and then I got an email from Sarge that they changed their services to a hybrid weekly for Apr til mid Jun because of growth. I emailed back and advise I did not want this, I signed up specifically for bi-weekly service and that I could not afford an additional $400 for the service. I got an email response that said they are only doing it for Apr to Jun and they hope it is in my budget. I had to cancel as it is not and that is there prerogative, however communication is key. Short - good service, however watch what they are charging you and be ready for no communicated service changes that could cost you. $82.48 a week vs. $82.48 bi weekly adds up quickly.

Approximate cost of services:
$82.48
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Company Response

Hi Trish,

It's been great to work with you and sorry to hear there was an issue. We will make sure we review the communication to continue to improve. I see there have not been any charges for anything this season. The new Hybrid biweekly schedule has an additional 2 mows to help during heavy spring growth. Please let us know if there is anything else we can do to help.

Kevin, Lawn Troopers Team.

10/10

We used Denis at Clera in 2014 for 5 new windows for our house and we were so very happy with the work they did. Denis was super helpful and did not try to upsell you. His installer was quick, friendly and did amazing work. So of course we went back on a brand new front door with two sidelights. We love the door, great quality and once again, Denis and his installer was great. I have two more windows we may replace next year, and we would defnitely be back.

Approximate cost of services:
$4,100.00
0 of 1 people found this review helpful.
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Company Response

Trish, because we have wonderful customer like you, we strive to meet your needs. We are happy that to hear that we exceed your expectations. Thanks you!

10/10

Just wanted to quickly note, what others have said before me, Clera was great. From the request for a quote, to the meeting with Dennis and the install, I am very pleased. The installers did an amazing job and ensured I was happy with the windows before they left. Thank you! Clera will be recommended to anyone who asks. P.S. You forgot to leave a sign on my yard...lots of renos going on in my neighbourhood!

Approximate cost of services:
$8,000.00
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Company Response

Thank you, Trish, for writing such a beautiful review. We thank you for making the effort and are truly happy you're satisfied with Clera!

10/10

I mistakenly bought a bagster bag (WM) thinking it would be enough for my basement demo. The demo got bigger and bigger daily and I quickly had to find a dumpster I could get asap as well as one that wouldn't cost me an arm, a leg and a few toes. I Googled and found Junk iT and WM. Junk iT was more affordable and after reading their reviews here I booked them online. The bin was dropped off very carefully (they use wood under the bins wheels to help minimize any driveway damage) and I proceeded to fill it. It gets picked up today and I will definitely use Junk iT again.

Approximate cost of services:
$350.00
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Company Response

Thank you SO much for your amazingly kind words... Your support and trust is so much appreciated, and please reach out to us next time you could use our services... we'd love to work with you again! - All the best, Chris and the awesome team at Junk It.

10/10

I used Zaid back in Feb 2011 moving from an apt to my new condo. He and his helper were super fast and took care of my things. They were the first company I thought of for my move from condo to house. I emailed Zaid and got a quick response and booked him. They showed up 30min early and were ready to start on one of the hottest days of the year. The condo move consisted of move from the condo, stuff out of my storage locker in the condo and then to a storage locker rental and then finally to the house...with no a/c. I felt so bad for the guys as I wasn't moving my items and I thought I was getting heat exhaustion! Thanks again for the fantastic, quick move!

Approximate cost of services:
$560.00
1 of 1 people found this review helpful.
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Company Response

thanks |Trish for using my service again. all the best with your new home,
Zaid

10/10

I just moved to Brampton (Jul 17) and bought a 30+ year old house with a nice large old Maple in the back yard. Bought a hammock to place under it. I spoke to my neighbour the day after I moved in and she mentioned the tree and noted that she would like it if I could remove the branches that were on her shed. No problem I said. Next day, she knocks on my door and says "we have a problem" your tree has fallen down...this was before the big storm which would have all the tree services in the GTA busy. My one half of the tree was on my neighbours shed (no damage, thank goodness) and the other half was still standing though I was later told it was ready to give and fall onto Williams Parkway! I called Riley's that evening, Mark called the next day to come out and give me a quote. He was fast, thorough and super friendly and gave me the quote. I agreed with the price (I though I was going to pay a lot more than I did) and his team was out an hour and a half later. Mark had been busy all more running around Brampton because of the night's prior storm. His team came out and took down my poor maple and had to deal with at bee's nest too. They were quick and efficient and cleaned up the tree debris. Thank you! I will definitely use Riley's again!

Approximate cost of services:
$900.00
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10/10

From my first correspondence asking for a quote to the final goodbyes, Zaid and David were professional, courteous and super friendly. I was looking for a mover who didn't charge an arm and a leg and who had great reviews on Homestars and found Zaid's company. I would definitely recommend Zaid Moving to anyone looking for a great mover. Thanks Zaid!

Approximate cost of services:
$360.00
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Company Response

Hi Trish,
it was very nice meeting you and your father. alwayes pleasuer to move nice pepole.
all the best