First off I would like to say that I was greatly impressed with the service and workmanship DrainWorks had provided. I called DrainWorks because sewage water was coming into my basement from my floor drain. I spoke to the receptionist who had sent Lou to asses the situation first thing in the morning. Lou had showed up ON TIME and was very polite and very respectful of my property. Lou had shown me what the problem was and outlined how the problem could be fixed. Before any work had begun I was given a detailed quote which outlined the price and work that was to take place. NO SURPRISES. DrainWorks finished the job on time and left the work cite spotless. DrainWorks had gone above and beyond my expectations and was a pleasure to do business with. Highly recommended
- Company Response
We understand that it is a nerve-racking experience to have swage backing up into your home. We do everything possible to eliminate any additional stress by providing you with an up-front assessment of the situation and a written quote for the work. This ensures that there are never any surprises and that we will follow through with all the repairs you have agreed to. We never do any work without your authorized signature. Keeping you in the know gives you peace of mind before, during, and after the work has been completed.