I am very very happy with my new window from Ecoline Windows. It is wonderful not to feel a draft anymore from the previous window. I would rate this as a terrific experience all around ...from the personable gentleman who provided my quote..to the installers who were fast, friendly and courteous ...to the quality control person who came by after the job was completed to ensure that the work was done right, the place was cleaned up and I was made aware of maintenance and cleaning. Great Job! I will, for sure, be using this company again in the future.