Reviews

8/10

I've rented my furnace from them for the past 3 years and have had several service calls for this furnace. I have always had excellent service guys to come and fix the issues. Today, Joel came to do a pre winter service on the furnace, and I couldn't be happier with his care.!! He was very polite, knowledgable, and did a thorough job. Thanks Joel!!!!

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Company Response

Thank you for taking the time to share your recent service experience with Joel. - Gemma

10/10

I'm not one to take the time to review services and products, but now that I had such an awesome experience with a company, it warrants my input!! On Nov.8/2016 our furnace quite working, called Reliance the next morning, at 12:00p I had Michaeal a Home Comfort Advisor at our do Having no HEAT in Nov. was very unsettling, but Michaeal eased our minds and talked us through the purchase of a new furnace. No pressure to buy and very professional! Next day I got a call from Kevin and Drew that they would be arriving shortly!!! The whole experience started at 10:00a and finished by 3:00p. This included removal of an 18 year old furnace that was installed old school and the new install needed to be updated! Nothing was an issue for Kevin and Drew did a complete upgrade to accommodate the new furnace!! My husband and I were so impressed at their expertise!! Everything was explained to us as the install was being done and for the finale, everything was cleaned up and guided to the operation of the new system. We couldn't be happier with the whole process! Koodoos to Kevin and Drew!! It's -27C outside and the furnace is working to perfection! The City inspector came to approve the install and after 5 minutes said it was done to perfection. Good job to Reliance's team!!!!!!!!!!

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Company Response

Thanks for the great review Georgie and Wayne ! And thanks for taking the time, these reviews mean a lot to us. Welcome to comfort ! - Warren