After our furnace broke in the middle of a -25/-30 C weather we started looking for someone that could come in quick. We called a few places, someone even hang up on us when we started to ask if the could come quick and if they could give us a time. People can be rude! Then we finally called Knight and they were polite and quick to send someone to help. Kevin was great. Nice and patient with our inquiries. He didn't rush us and gave us his professional opinion which was that our motor was overheating and needed replacement. Before leaving he graciously answer even more questions we had and didn't rush like many people do. It made us feel like valued costumers. And we are warm again! Thank you so much!
- Approximate cost of services:
- $1,000.00
- Company Response
Thank you very much for your review and for choosing Knight for your recent Service needs. We understand how frustrating it can be in these cold weather snaps to have no heat. It was our privilege to be of assistance to you in your time of need. Please call us anytime we can be of service to you and your home. Thanks again and hope you have a warm and wonderful day. Best Regards. Mark Coffin. Service Manager.