The technician was very timely and our machine was fixed however I was very unhappy that the time estimated to fix the machine was greatly overestimated. I agreed to the quote of $250 because I was given the impression that the job was much larger than it turned out to be. Charging me $250 for 30 minutes of work is outrageous not to mention an additional $250 for the part. $500 to change the front door gasket on a machine I paid $1200 for 4 years ago feels like a bit of a rip off. Lesson learned. I doubt I would recommend this company.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Dorina,
Thank you for your feedback.
We are very glad our technician was fast, although by our records, he did take longer than that, plus it took two visits to complete the job.That being said, we are so sorry there was a miscommunication and we thank you very much for your business Fix Appliances CA Team