Reviews

10/10

Tip Top Trough cleaned my eavestroughs and assessed some issues my neighbor and I have noticed regarding overflow in both our houses. Scheduling was a bit complicated due to availability and the need to work without rain coming down (which has been a constant problem in Toronto recently), obviously not the company's fault. Myriam stayed on top of the matter, scheduling as quickly as possible and keeping us informed constantly. I would recommend their services and will most likely hire them for the follow up work of the entire system replacement or changes in the slope of the biggest eavestroughs.

Approximate cost of services:
$200.00
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Company Response

Hi Octavio, thank you again for being patient as we worked through our scheduling issues. This year has certainly been tricky with all the precipitation. I am happy that we were able to get the work done and will be able to help your Neighbour as well!
All the best. Myriam

9/10

Aire Max Heating and Cooling fixed the air pump of the AC/heating system in my house. While I am satisfied with the end result and may hire them in the future, getting the representative to come to the place was complicated. I called on a Saturday to try getting the issue fixed over the weekend. The rep mentioned that he could come on Sunday morning. I agreed and scheduled the visit. Later on Saturday the rep called saying that he could come that same evening. I replied via text message and waited for the person to come, only to find out that the rep had missed the message and could only come until Sunday evening. I do appreciate them providing services on a weekend, but the schedule commitments should be kept regardless.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Dear customer for write a review and mentioned timing issue, it was late afternoon and you return my text after 12 min so I was in your area on that time and because of hot weather and having more service call I had to go to another client, just try to do faster service instead of Sunday morning , Saturday afternoon which wasn't happen, any way hope you call us again
Thanks again
Max