Reviews

10/10

Our family is so happy with how the cast stone fireplace mantel turned out! Thank you Hossein for customizing the insert wrap and for making us this beautiful mantel.

Approximate cost of services:
$3,100.00
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Company Response

Thanks Sue for choosing Toronto Comfort Zone as the mantel supplier amongst all other stores in Toronto, our team are happy that we could do the job to meet your standards. Sincerely.

0/10

This company has zero customer service. I have been trying to call without any success of getting a hold of a live person, to have them send a service person to fix my front door which is completely stuck and we just can't figure out why. It no longer locks as the wood seems to have swelled and the lock can't be turned. Our family was locked in last week because the door just wouldn't open after many attempts to yank it open, we fiddled with the hardware before we were able to turn the door knob and forcefully open the door to get out. The sales guy can never be reached and also does not respond to messages. I don't know how Doorland stays in business with their non-existant customer service and they've lost me as a return customer. Worst decision ever made to go with this company!

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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