Reviews

2/10

I have used Laird & Son for years and I have always been pleased. Last night our air conditioning died and I called the 24/7 emergency number. I left a couple of messages between 1am and 6am. I have a senior in the house so really needed to get the system repaired. I waited until 9am for their advertised on call person to return my calls. I then gave in and had to call another company who answered my call right away. Hugely disappointed with laird & son.

Approximate cost of services:
$0.00
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Company Response

We are terribly sorry that this mishap happened in the heat, however we had a legitimate failure with our digital answering equipment as we do unfortunately from time to time. Thanks enjoy your summer.

10/10

I had Mike come out and connect our new gas stove. He was so accommodating in terms of timing and did a fantastic job. I wouldn't hesitate to contact him again or to refer him to friends. Thanks Mike! Patricia - Scarborough

Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

I had a leaking skylight over my son's bedroom. I was very pleased with the work done by Skylights Unlimited. They did a great job preparing the area and in cleaning up. I also received photos when the work was done. Nice to see a quality job!

Approximate cost of services:
$2,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the feedback Patricia. You can trust your son's bedroom will be dry from now on.......guaranteed. Our crew are the first ever Certified Velux installers, have many years of experience and are very good at what they do. I will pass on your comments to the team. Thanks again for your business - it was a pleasure being of service to you!
Regards from everyone at Skylights Unlimited.