Reviews

10/10

The guys did a great job and recommended the right potlight system. Another surprisingly highly rated electrician installed hivolt lights in an insulated attic and they constantly overheated and tripped out. Now i have the right lights installed and there hasnt been an issue in months... Several fixtures installed and Alex helped my trouble shoot my hardwired carbon monoxide detectors that were giving me trouble.

Approximate cost of services:
$1,000.00
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10/10

I would definately use these guys again. Very reasonable costs and effecient work. Drop sheets used (inside) and they showed up on time. Mike was friendly and talked me through the work and the winterization needed.

Approximate cost of services:
$440.00
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4/10

Their vinyl windows are solid and well built but the installation (i.e. interior trim) was deplorable. We needed our General Contractor to redo the final trim that was installed around several of the windows. The door installation wasn't much better. It took quite a few calls to get them to cap a piece of lumber that was left exposed in the threshold. I will not use them in the future and would qualify any recommendation.

Approximate cost of services:
$11,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Response to Home Stars Complaint:

We are pleased to know that the customer is happy with their Enersave windows. Employing the most sophisticated materials including polyresin3, UPVC, argon gas filled sealed units and low glass coatings, Enersave windows are Energy Star registered, Window Wise certified and CSA approved providing the highest rated thermal high efficiency window on the market.

It is a concern, however, that the customer is not pleased with the interior wood trim. Our standard interior trim is paint grade 'A' quality.

If for any reason the trim does not meet industry standards we will make arrangements through our warranty with the lumber company and gladly arrange to have the trims replaced. It is important to note that we have no record of any service request of this nature.

We have asked Home Stars to contact the customer and ask them to phone our service department so that we can attend to their concerns.

Yours truly,

Stan Greenberg

10/10

Jeff Roberts is a contractor that you can depend on. Honest, personable and dedicated. He is a perfectionist that won't stand for anything but the best from any sub-trade he brings in. He is takes a sincere personal interest in your needs and ideas. He reno'd our kitchen and mudroom (load bearing wall removed, patio doors installed, custom kitchen designed and installed). Jeff is now working on our next project for us, the basement.

Approximate cost of services:
$120,000.00
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Company Response

At the end of the project ,Lori told me " Thank you for building my dream kitchen " . As a builder , that's as nice a compliment as you could get . She had a great flair for design and the end result was outstanding


First Review

10/10

Berny and team did an amazing job and lent a hand on a couple of things around the yard. Friendly and professional service with great prices. He even cleaned out my eavestrough for 'free'.

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10/10

Alex and team (Lisa and Matt) did a great prep and paint job on our older High Park home. Their price was very competitive and the work top notch. Super friendly and professional!

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