Susan in Mississauga

In 2010, we enlisted Spaces Construction to complete our kitchen renovation, which also included a powder room and front entryway. We worked with the owner, Kurt to create a functional and stylish kitchen space and we weren't disappointed. At all times, Kurt was courteous, professional, and candidly offered his design advice. His experience as an engineer was evident, and it resulted in the decision to enlarge our kitchen window. A decision we've never regretted! Kurt's team was just as professional and courteous as he was, and they always arrived at the work site on time and with a smile on their faces. It was such a pleasure to work with such lovely people. We have a kitchen that is gorgeous, and many happy memories of the renovation experience ... which is not exactly typical for most people.

We purchased a new air conditioner and furnace through Reliance Home Comfort in July 2015 via a referral from our neighbour who also purchased a similar product package. The salesman was only too happy to help us at the time; however, that level of cordial service soon waned and became non-existent. Of note, our neighbour never received their $100 referral bonus despite the salesman's promise, their follow up, and our follow up email to him regarding same. While we didn't need to, we were encouraged to finance the product through their affiliated financing company, UEI Financial. Unfortunately, we chose this option, and their 18 month deferral period. We received one welcome letter in July 2015 from the financing company and no further communication; not even a reminder notice in December 2016 that the funds were imminently due. Unfortunately, being preoccupied with the birth of our third child in early January, we were 9 days late in paying the balance on our account ... which, incredibly, ended up entailing $2100+ in interest charges. It would appear, via the absence of account communication, their system is deliberately set up to best ensure late payments and the additional revenue associated with the massive interest charges. Of course, it was our unfortunate lesson to learn. Hindsight is 20-20, as they say. What we should have done was pay for the product outright, as we had initially intended. Instead, we have paid an additional $2100+ and will be forgoing our first vacation as a family of five. As for the furnace and air conditioner, they're okay. We've already had someone out twice to fix the air conditioner because it has leaked cooling agent, conveniently in the middle of a heat wave this past summer. If you need a furnace and/or air conditioner, you can likely do better than Reliance Home Comfort. If you do end up choosing them, absolutely do NOT finance with them.

Rocco and Lydia Urlando, and their entire team of Urlando Management are to be commended on their commitment to excellence and their dedication to exemplary customer service! The entire Urlando Management team are friendly, courteous, and hard working. They have amazing attention to detail and are committed to providing the best quality service. They completed a renovation of a cooperative school I'm president of, and they were fantastic from start to finish. Rocco and Lydia were always available if any questions or concerns arose, and they would always get back to us in a timely fashion. Rocco has excellent problem solving skills, and creative design solutions. It was greatly appreciated! The associates in the skilled trades were just as professional and helpful. The finished product is beautiful, and we are so pleased with the end result! If you are looking for a company that prides themselves on excellence, then look no further than Urlando Management. You won't be disappointed!

If you need any sort of tree service the ONLY place you should be calling is Glenwood Tree Service in Mississauga. Steve Lukac is honest, and runs his business with integrity and a high level of professionalism. We have had multiple trees trimmed by Glenwood. Their staff are always professional, courteous, and lovely to deal with. They care about their reputation and clearly value good customer service. In fact, I have recommended them to countless friends and colleagues, and no one has ever been disappointed. Thank you to Steve and Glenwood for your exceptional service, and your fantastic treatment of your customers. It is greatly appreciated!