Reviews

10/10

Great experience from start to finish. Rhys checked out our roof on the exterior, then came into our home, looked in the attic, checked on the condition of our existing roof. The one thing that struck me was that he was actually trying to educate me and save me money. Some of his comments like 'these skylights are in excellent condition, even if you don't choose to go with us, don't let anyone tell you otherwise', really struck a chord with me because he was actually looking out for my best interest. The other reasons I went with Roofman were all of the great reviews I read on here, the fact that they are one of the (very few) certified GAF installers, and I want to be able to use the warranty (if I ever require it) and lastly, price, they weren't the cheapest, but nowhere close to the most expensive. My e-mail/inquiries were always answered quickly, and even people at the office seemed very friendly/courteous. I would gladly recommend Roofman to anyone in the area.

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for this great review. It makes us very happy to hear your satisfaction.
I placed a copy in our staff board room for everyone to read it. I also made sure the roofing crew and Rhys got their own copies.
We appreciate your business!

10/10

Had a problem with my AC/Furnace, where the AC would turn on, alongside the furnace. Called Delta, they were fantastic, the manager called me directly and told me to read him the model number over the phone. The technician offered me several ways to fix it, replacing the Thermostat was the easiest way. Again he gave me a few different alternatives, he was very friendly and gave me some tips on what to keep an eye on. Only reason the cost was so high was that I wanted the high end (wifi connected) thermostat. Despite having no knowledge of HVAC systems I felt like they were there to help, and not just extract money from me like other companies I've dealt with in the past. When my AC/Furnace eventually need to be replaced, they will be my first call.

Approximate cost of services:
$400.00
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Company Response

Thank you Ryan for letting us know this. We'll look forward to working with you on any projects in the future. Enjoy your new WiFi thermostat.

10/10

The housing market in Guelph is insane, I refused to purchase a house without an inspection. John was incredible, available on short notice, extremely knowledgeable, answered all of our questions. I can't say enough about him. Would definitely use him again, and will recommend him to others.

Approximate cost of services:
$400.00
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Company Response

Thanks Ryan,
We appreciate your comments. Yes,the market is "hot" making it difficult for many buyers. We agree that that opting out of conducting a home inspection could be a mistake when you are making the largest investment of your life.
Congratulations on your new home. We wish you every success in the future.
Regards
John