Reviews

2/10

I purchased the seven treatments-weed control package for $166.99. They came and did 2 treatments but my lawn is covered in weeds. They came 3 times to cut my lawn but each time missed a strip of grass to the right of my driveway. When I spoke to the guy on the phone, he gave me attitude and suggested I take my business elsewhere. I asked him to get his manager.

Approximate cost of services:
$294.62
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4/10

I took a day off from work for the installation to find out that instead of sending the 2 people to install the water softener and humidifier, they only sent the person to install the water softener. There was a mix up so they said the person to install the humidifier had to come at night. The other disappointment was the reverse osmosis device, I had the expectation that the water was filtered and cold like the water I get at work but after the install, the water temperature was luke warm. I called and complained to the sales person "Sam" who said that he would look into it and call me back but still no call back weeks later. Disappointed in the service.

Approximate cost of services:
$50.00
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Company Response

Good Morning Mrs. Lagonia, We are sad to hear things did not go as expected. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. Please feel free to reach out to us at info@simplycomfort.ca and we will be happy to rectify the issue!

Best Regards,

Elisabeth

2/10

my Samsung fridge was not cooling properly. I called and got a same day apt and was quoted $80 for the service call. once the technician arrived, he said that his fee was $80, plus diagnostic testing which was another $220 and additional cost if parts required. After he defrosted and cleaned the fridge, he said that the condenser was not functioning and it would cost $1200 to replace. I said that I would rather pay that money for a new fridge. He said that the fridge was not fixable and left. I plugged it back in and it works just fine now.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Not sure I can locate your file anywhere. You also mentioned that you been quoted $80 while we charge $95 for a service call. Sure you review the right company??