Reviews

2/10

I am very disappointed with Nelio and his team. They did my patio however the borders were sealed without cleaning it and a few hours before it started to rain. As you can see by the pictures, it looks pretty ugly. I met with Nelio and expected him to take responsibility for the bad job however he just said- it is what it is. He said that he will send someone however no one showed up. this is the second job that trimming did on my house and I didn't expect to be treated that way. I do hope that this review will end up in a call and an offer to fix this matter.

Approximate cost of services:
$7,000.00
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Company Response

Hi Yosef,
I wanted to thank you for your feedback regarding your experience and concern. Concrete Trimmings strives to provide excellent service and quality work to all of our customers. I would like the opportunity to discuss your concern further if you have a moment. Can you please send me your contact information to sales@concretetrimmings.com so that I can contact you once back in the office. We appreciate your feedback to help us improve. Thank you and I look forward to connecting with you soon.

0/10

I am renting my equipment from this company and I write this review so no one will make the same mistake as I did. Very poor customer service. They have hidden fees even when you RENT equipment. They try to bill you for service calls, don't return calls. Stay away!!

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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10/10

Mark came by replaced all the old switches and fixed the issue we had with the kitchen light. Was very efficient and charged me only for the hour that he worked. I am extremely impressed by the honesty and service. If you need an electrician contact Mark and you will NOT be disappointed ! BRAVO!

Approximate cost of services:
$130.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the great review. I look forward to working with you again in the future!

4/10

Marble clinic sealed my new marble tile. The job went well, I can or say that they did something special though. The technician spent a lot of time cleaning the area and just a few moments on the actual sealing. What I found disappointing was the cost- I only had 180sqf of marble area and they charged me for 500sqf. They claimed that this was the minimum charge for sending a "crew". The crew so called was one man and a truck. I think this company should revise their pricing also to accommodate residential houses and not to call one man a crew.

Approximate cost of services:
$560.00
1 of 1 people found this review helpful.
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Company Response

Hi Antonella,

I am sorry that you feel that way. However, you were informed of the minimum charge well before you agreed to go forward with the job. We do appreciate your feedback. Thank you, Ron