Reviews

10/10

Very happy with our experience in The Creek in Kemptville. Our home is built to R2000 standard and we can feel the difference from our last house. Sales staff were professional, knowledgeable, patient and quick to respond the whole time. Construction team on site did a good job building the home to high standard and have been friendly and helpful and got us in ahead of schedule. Some of the trades didn’t do as good a job as we would expect on close, but the follow up from the Urbandale team has been excellent and we have no doubt anything we flag will be taken care of quickly, so we couldn’t ask for much more. We have recommended Urbandale to friends & family.

Approximate cost of services:
$700,000.00
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Company Response

Hello Corey,
Thank you for sharing your positive experience with Urbandale! We truly value your feedback regarding the difference you feel in your Urbandale home built to the R-2000 Standard!
Kind regards,
The Urbandale Team

8/10

We purchased a 27-ft salt water pool from Mermaid. The sales process was excellent, reps are very knowledgeable. We had issues with the subcontracted installation initially, but after we contacted mermaid they made sure to resolve all of our issues. Overall a good experience and we would go back.

Approximate cost of services:
$10,000.00
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