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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I recently put in a brand new kitchen and had to choose my appliances before they planned the layout of the kitchen. I began doing research online and came across Canadian Appliance Source. I narrowed down what I liked based on price and style from their site not even planning on purchasing from them. All the specs were listed on each product so I made it really easy for my kitchen company to create the plans. I’ve never heard about this company so I had intended on purchasing from our local appliance store in our neighborhood. 4 months later, while my kitchen was being installed I had to place my order for my appliances that I had chosen. Went into my local store and was SHOCKED at the price difference from what I’ve seen on line. They were literally hundreds of dollars more FOR THE EXACT SAME PRODUCTS! I phoned the Sears that is near me as well and THEY WERE EVEN MORE!!! I was devastated to say the least. Our budget only allowed us a certain amount and I couldn’t exceed that. I began considering actually purchasing from this online company that I haven’t heard of before. I did research online and there were some really great reviews and a sprinkle on negative reviews. It was really ironic when I spoke to a friend of mine who is a big name builder in Toronto and asked him about a recommended appliance retailer, he said he ONLY purchases from Canadian Appliance Source as do a lot of his competitors recently. I was told they do mass purchasing and in huge volume therefore their prices are so rock bottom. He said they rarely advertise, so that explained why I’ve never heard about them before. When I phoned them the sales agent was really helpful and notified me that 4 out of my 5 appliances that I needed were indeed available but 1 of them won’t be available until the new year. He then helped me choose another model that was similar enough and an even better price. I was very impressed with his knowledge and the clear information that he was giving me. I came down to the showroom to finalize my order and left them a deposit. I was promised my products would be in within a week and delivery would be scheduled following that. 4 business days later I received a voice mail from Eli who notified me that my products were in and ready for delivery. I didn’t expect such quick service from this company and I wasn’t even ready for delivery. I phoned back and asked if perhaps I can postpone my delivery until my kitchen was complete and he politely agreed. 4 weeks later, my floor was finally installed and my cabinets were completed, I was FINALLY was ready to receive my appliances. 2 days later, I received my 5 ordered products!! The delivery team was great and they unboxed all my products before I signed on the delivery. Overall I was exceptionally impressed with this company and I completely underestimated them therefore I came online to share my thoughts and experience with the public.

Approximate cost of services:
$8,750.00
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Company Response

Thank you for your feedback.

We are pleased to hear that you were satisfied with our sales and pricing.

Kind regards

CAS