We started off by going to the showroom in Burlington. We met our Sales Representative, David G. He was very knowledgeable and worked within our budget, or should I say my wife's budget, she spends more then I do! Once our door was selected David came out to the house to measure. To keep David honest, a follow up was also done by Andre and Kyle. Master Installers. I am sure there measurements matched! What I like about Pollards is the fact they are also the manufacturer, no middle person to deal with, love it! And of course they are local and have an excellent track record. Also, I think my wife picked one of the more expensive doors....of course. Andre and Kyle showed up at our place on August 17th right on time!n a word, amazing. Andre knows his stuff....of course 20 years experience helps. The completed the job in 2 hours, cleaned up and took the old door and parts away. Very nice people, I was impressed. As a Vice President of an Insurance company I truly understand the need for great customer service!!! David came back out one more time to ensure we where satisfied ....oh, and to give my wife a window brochure....stay tuned...
- Approximate cost of services:
- $7,000.00
- Company Response
Thank you so much for the very positive feedback. I will pass your kind words on to David and Andre. With almost 70 years of experience we do pride ourselves on the knowledge of our Sales Reps and the skill of our Installers. Your kind words make it all worthwhile....most appreciated!! We all look forward to working with you again, Jim