All kitchen and laundry appliances
Paid for extended five year warranty. Assumed like other extended warranties it was, first year manufacturer plus five on warranty. Five year extended warranty a slight of hand. Turns out , first year is on the manufacturer and only four years on Coast. Fridge went out twice in first three years and Totem Appliance came to fix it. Didn't change out control board which should have done, but only made minimum repairs. At 5 yr +6 months, fridge shut down. Needed new control board. Cost $400.00. Coast said, "Too bad it has passed warranty". When asked why didn't Totem change out control board on earlier calls, response was, "Got it working twice didn't they?" Total runaround. Happy to take extended warranty money but not happy to cover it. I'll never buy from them again.
- Approximate cost of services:
- $6,000.00