J C.

My A/C unit was due for replacement as it was getting too old (over 22 years). On recommendation from a friend, I contacted High Efficiency Cooling and Heating Inc. Their consultant (Charton Teng) was very friendly and polite. He gave me a good background on the air conditioning concept, and offered advise on the performance of the different A/C models that they carried (Carrier brand). He explained all the pricing, rebate and warranty in great details on each of these models that I felt I was able to make the appropriate decision. There was no pressure at all and I felt the price was right too (I opted for an expensive model). Within 3 days, they delivered the new A/C unit and their service men did a very good job on the installation, including disposal of the old unit. Later, Charton even made a return visit to ensure the new A/C unit is working perfectly. Overall I am very please with their work and service. I will not hesitate to recommend High Efficiency Cooling and Heating Inc to others.