Over rated. Over priced. Terrible after sales service
Very poor after sales service. Unresponsive to questions about warranty. Offers no meaningful information regarding what to do about an expensive tree that was planted based on there professional recommendations yet it died almost immediately. From the outset this business seems like a top notch organization, but in reality farthest from the truth. Do not hire Michael Durham Landscaping unless you are willing to make it a full time job tracking and chasing this guy down. They now block my calls and fail to own up to faulty workmanship with even less after sale services. Overpriced and over rated. 2 star review is being generous
- Approximate cost of services:
- $2,000.00
- Company Response
Hello Sam,
Unfortunately the placement and size of tree as suggested is not where it should have been planted, we do not have a warranty on plants as this is the homeowners responsibility to maintain we are sorry you feel you did not receive the service for having a warranty as we are going through staffing right now for the office yes we are slower to reply, but still do manage to reply once able. At this time