The only honest seals are in Alaska
We purchased new house 11 years ago approximately $450,000. Pollard windows were installed! I have 15 windows and two patio doors with seals gone. I contacted them and they told me because it's not under the warranty it's not covered. Give me a break 17 windows!! You call that good service? I sent them a letter asking for managers e-mail. No response. I contacted Global News and are interested in the situation . $3,900 is what they want to replace seals!
- Approximate cost of services:
- $3,900.00
- Company Response
Dear Marino, seals fail for a number of reasons. One of the major reasons is the relative humidity in your home. Homes have become tighter and tighter over the years in an effort to become more efficient. The result is that you need to control your humidity either through the use of an air exchanger or through the use of a dehumidifier. High humidity causes condensation which accelerates seal failures and can cause mould and mildew which also accelerates seal failures. I would be more than happy to send you information of the topic. Please feel free to contact me directly at your earliest convenience. Jim (Sales Manager)