I had a great experience with P&P and would definitely recommend them to family/friends. I researched a number of general contractors on HomeStars and spoke with various companies from the Toronto Homeshow when I was planning to do my basement reno. Natanael, owner of P&P, came by my house 3 times before I decided to go with his company. What made the decision easy was not only his reasonable price, but compared to the other quotes, P&P’s contract was very detailed to set out clear expectations of what was going to be done and when. In a follow-up email, Natanael also provided me with his company’s certificate of incorporation, proof of company insurance, as well as a list of about 30 references, of which I called 6 people and they all spoke very highly of P&P’s quality work. One common theme when reading the reviews and talking to his references was that the P&P is very clean, in that the crew cleans up the job site every day!
Javier was a fantastic project manager on my job. Not only was the quality of his work top notch, but he was very transparent and timely with his communication. He would always text to make sure I knew what major tasks needed to be done and when a certain trade (plumbing/electrical) would be at the house doing work. He was also very accessible via video calls/facetime when I had concerns and questions about issues or design choices. Since I tend to be rather detail oriented (or controlling as my some people would say), the ability to facetime made the renovation much easier, and Javier was always patient to take the time to explain to me what needed to be done, how it was going to be done, and also provided design suggestions for why it should done a certain way.
During the demolition stage of my reno, it was discovered (although I suspected) that I had a leak in my foundation wall. This issue unfortunately increased my reno budget beyond my contingency, but I would say it was money well spent for the peace of mind! P&P said the waterproofing, drain work, and re-framing would take and extra 1-2 weeks to do, but my reno was done just shy of one week of the original completion date. I can definitely say P&P did a great job to ensure they delivered on a quality reno. These guys are machines! Also the fact that they clean up the job site every day really shows that they care about their work space and have a lot of respect for the customer’s home.