Morrison Plumbing & Mechanical

Plumbing
302 Dovercourt Rd Toronto ON M6J 3E3
Write a Review
Write a Review
Website
HomeStars
Plumbing
Morrison Plumbing & Mechanical
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Morrison Plumbing & Mechanical

Average customer rating:
9.9 10 (43 reviews)

Sort by

Megan in Barrie
Megan in Barrie
0 reviews Barrie, ON
10/10

Sewer repair

Joshua came to my property because my basement was flooding with sewage. He cleared the blockage and removed the tree roots. They also installed a backwater valve and set me up with rebates. Highly recommend. Thanks again for all your help.

Was this review helpful?
Company Response

happy we could help with your plumbing and drain issues in your toronto home. let us know if there's anything else we can do for you !

Katlin in Toronto
Katlin in Toronto
0 reviews Toronto, ON
10/10

Repiped house

Morrison Plumbing was amazing they did the job efficiently we're respectful of my home made sure it was always clean at the end of the day and the pricing is very competitive Patrick was amazing great guy

Was this review helpful?
Company Response

Thank you for your review. Happy to help with your basement sewer backup. It was a big job removing all the tree roots but your drains and vents are now in great shape ! we're available for you anytime.

John in Toronto
John in Toronto
2 reviews Toronto, ON
10/10

Multiple Plumbing Jobs

First called Josh to investigate and issue with my a strange smell in my basement. He came by the same day and quickly discovered a poorly constructed sump pit with mold growing it that needed to be fully replaced. He came later that week and not only replaced the sump pit with a proper system but also re-routed by laundry to the drain and also filled in the old fit with concrete.

Him and his team did a high quality work and left my place looking great. He also ensured I was aware, eligible and helped me apply for a city program to get a significant rebate.

It was such a good experience I have used him ever since to replace a couple pipes and faucets. He is not only quick but his prices are fair! Would highly recommend him

Was this review helpful?
Company Response

Thank you for your review. Happy we could fix all the issues and everything's working well now !

Kevin in Vancouver
Kevin in Vancouver
1 review Port Coquitlam, BC
10/10

Clogged Toilet Superbowl Party

I hosted a big Superbowl party and my toilet ended up getting clogged by one of my "friends". I called Josh and he was able to promptly send someone over to help out. The plumber arrived on time, was super friendly and fixed the clog without leaving a mess. Very professional and honestly wouldn't consider calling any other plumber at this point.

Was this review helpful?
Company Response

Thank you for your review ! happy we could help

Joseph in Edmonton
Joseph in Edmonton
0 reviews Edmonton, AB
10/10

Leaky toilet

Joshs crew came the same day, and fixed my leaky toilet. Outstanding job fast and reasonable priced, well worth it to stop the poopy smell from continuing to linger in my home.

Was this review helpful?
Company Response

Thank you for your review, Joseph !

Chungbi in Barrie
Chungbi in Barrie
1 review Toronto, ON
10/10

Leakage under the kitchen sink

I had a leakage under my kitchen sink and I called Josh and his team to get it fixed. They knew right away where the problem came from and fixed it quickly. I am very pleased with their service and i will definitely call Josh again in the future and recommend to my friends!

Was this review helpful?
Company Response

Thank you for the review. We're happy to help with all plumbing and drain problems.

Sok in Toronto
Sok in Toronto
3 reviews Toronto, ON
5/10

Tub and shower line installation

I hired Joshua and his colleague to install a new tub and put in new plumbing lines for the shower system I purchased. Joshua noticed that I had kitec plumbing and said he could also switch the accessible kitec plumbing for pex. When he and his colleague arrived on the scheduled day, they were nice and polite and offered to remove their shoes to keep the place clean. They asked me to show them a picture of what the shower system should look like, and so I did; the shower line consisted of a shower head and a hand held shower. But what the picture didn't show, and what I forgot in the moment was that I had also purchased a tub spout to be installed. I remember they asked me if I had a toe-grip, and I told them I didn't know what that was. After their explanation, I told them no, I don't have a toe-grip. So, they installed only the shower head and the hand held lines as the picture showed. However, later after they had left I realized that I forgot to have the tub spout installed. So, I emailed Joshua and asked if he could come back to install it. Joshua said he would come back to install it. However, after a week of emailing and messaging him with no response, I realized that he probably wasn't going to come do the install. If he had no intention of coming back to do it, he should have said so when I asked. I ended up finishing the installation of the tub spout myself which wasn't too bad since Pex doesn't require fancy tools, and is pretty straight-forward once you understand it.

Review has 1 previous version
Was this review helpful?
Company Response

It is very disappointing to have received a bad review from this job. We did everything perfectly and as agreed at a very fair rate.
- We agreed to come back at no charge during regular business hours.
The customer had only texted once on a Sunday asking for same day service and one other time late evening when I was home with family. We did not receive a single phone call and both times I did ask for an alternative date.

Again, the job was completed to full satisfaction and we even checked before leaving if they had a toe test. I don't believe this is fair to my company. We take pride in offering great plumbing service along with excellent customer service.

All the best,
Joshua Morrison
Morrison Plumbing & Mechanical

Jorge Figueiredo in York
Jorge Figueiredo in York
2 reviews Toronto, ON
10/10

Efficient, Thorough and Fast.

My basement toilet had been gurgling at random intervals for a few weeks, and I noticed that my toilet would not drain after flushing within 40 minutes of taking a shower. I recalled that Morrison Plumbing worked on my neighbour's renovation project and I had the foresight to ask for their card at that time - so I gave them a call.

They came over at the specified time, removed my basement toilet, and used a camera to find the problem. They walked me through it, and showed me that my line was almost 100% blocked outside. They advised that I limit my usage of water, and they called in an emergency locate. The next day, the locate was done, and they began work a few hours later. Within the space of the evening, they found the problem and repaired my line, installing a backwater valve at my request the next business day.

Considering that a number of homes in the vicinity had sewage backups in the last decade, this was money well spent. Morrison Plumbing and Mechanical were efficient and thorough, and were responsive. They walked me through every single step, which made it easy to understand everything that was going on. I have to say that I appreciated their honesty and transparency.

If you're looking to have any plumbing work done, I would not hesitate to recommend Morrison Plumbing and Mechanical.

Was this review helpful?
Company Response

Thank you for the positive feedback ! We're happy to help ! Let us know if you have any other plumbing, drain or waterproofing needs.

SLC in Old Toronto
SLC in Old Toronto
1 review Toronto, ON
10/10

Job well done!

We had to replace kitec plumbing which no longer meets code. One plumber gave a very expensive quote, and another told us we had no kitec plumbing to replace. Joshua made the effort to verify we did in fact have kitec plumbing, and his quote was very reasonable. He and his team worked carefully in tight quarters, and cleaned up daily. They also helped us replace a few other small plumbing problems while on site, and completed the work within the time schedule we needed. His recommendations for wall and tile repair contractor worked out very well. Joshua and his team were professional, pleasant, and responsive - so important, yet rare to find in Trades.

Was this review helpful?
Company Response

Thank you for your kind review. We're happy to hear the positive feedback!

Jan from Toronto
Jan from Toronto
4 reviews Toronto, ON
10/10

Replace kitchen faucet

It was a simple job - replacing a kitchen faucet - handled with great attention to detail and professionalism. Josh was quick to respond, arrived on time and provided efficient service. Thank you!

Was this review helpful?
Company Response

Thank you for the great review !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Morrison Plumbing & Mechanical

Availble 24/7 for all of your plumbing, drain and waterproofing needs.

Flooded basements, leaking foundation wall, wet basement.
Water meter upgrade.
Sump pump installation and repair.
Drain installation, repair, roots and diagnosing.
Flood prevention and back water valve installation. - City rebates!
Complete rough in's, main floor, basements. New installs and relocating/additions.
Taps, faucets, mixing valves, sink bowls, toilets and toilet internals, valves, cartridge, bathtub and shower control,
Water line upgrade
Kitchen and bathroom renovations/remodelling.
Water filtration systems, hot water tanks, instant hot water tanks.
Sump pump, pit or battery backup installs.
Laundry & dishwasher hookup.
647-502-7545

CATEGORIES
Plumbing and Drain Services
SPECIALITIES
Plumbing, Drains, Waterproofing, Wet Baesment, Emergency service,
WEBSITE
http://www.canadianplumbing.com
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cheques, E-trasnfer, Cash
LICENSES
Certified Plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depend on project, kindly ask for more detail
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.