Jeff in North York

Researched a number of options on various sites and went with Olympic based on previous reviews. Project went well and everyone involved were patient and attentive, liner looks great and was a bit of a shame to cover it up for the season right after installation. See it in the spring!

Had one of the halogen lights on my range hood fry one of the wires and the ceramic receiver come out of the unit. Submitted a Home Stars request and Ofer from Octopus replied almost instantly at 7:30 am no less. Offered to take a look that afternoon and turned the repair around in no time! Not too shabby not knowing what was required until onsite. As I was not at home at the time my wife indicated he was friendly and knowledgeable considering range hoods are not a specialty of many appliance repair companies. Thanks Ofer and we will surely be in touch if we require further repairs!

Backyard Getaways installed out pool with an opening in the spring of 2006. The construction was efficient and the employess always courteous. Here we are in 2010 and in the fall of last year, I contacted John inquiring about what could be done with a crack that had appeared in the top edge of the pool steps. Being too late in the season to do anything with it, he promised to help me out this season and help me out he did. He contacted the pool manufacturer who in turn dispatched a company specializing in this type of repair. The repair was made at no cost to me and the steps again look like new. Not easy to find a contractor in any line of work who will readily back up thir work 4 years down the road!! Excellent work John and BYG.