Olympic Pool Services

Swimming Pools, Spas & Hot Tubs
Toronto ON M6M 4B8
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Reviews for Olympic Pool Services

Average customer rating:
9.8 10 (62 reviews)

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Hilton in Toronto
Hilton in Toronto
4 reviews Vaughan, ON
10/10

Superb same day service - on the weekend

I had people coming over to swim and my heater stopped working. I found Olympic Pool Services through HomeStars, I was contacted within an hour, I agreed to the rates and the technician showed up and fixed the problem a couple of hours later. Het provided me with a full picture commentary of everything done, the parts, the heater, open and closed, my gates closed, everything with clear notes. I have never seen service like before.

Approximate cost of services:
$500.00
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Company Response

Thank you very much Hilton for your wonderful feedback! We're elated that you had such a positive experience with Tommy from Olympic Pool Services, that you recognized we try to go above and beyond to cater to customers, new and existing. We hope this experience will have you consider OPS for all your future pool-related services and/or repairs. We enjoy what we do and that is making sure you get to enjoy your pool to its fullest potential. Enjoy the rest of your pool season Hilton! Thank you once again for the opportunity! :) OPS

Rachel
Rachel
1 review Toronto, ON
10/10

Pool opening, maintenance and closing

We've been working with Tommy at Olympic pool for over a year. Everyone at the company is so responsive and polite. Their service is fast and efficient and incredibly professional.
I would recommend Olympic Pool to anyone.
Rachel Haar

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much Rachel for your great feedback! We're thrilled to learn you're having a positive experience with OPS. We value all our clients (and their pools), new and old, and having you join us since last year has only been a positive experience with us as well :-) We make sure all our technicians treat everyone's pools as if their own. We take pride in what we do and I'm pleased you recognized how organized and professional we are. We look forward to another pool season together!

JSims
JSims
5 reviews Toronto, ON
10/10

Mechanical issues with Pool

After using another pool company, Tommy did a fantastic job fixing my mechanical pool issues. He was very responsive and kept me informed of progress as he went along solving the issue. Very professional.

Approximate cost of services:
$2,000.00
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Company Response

We are thrilled to learn about your experience with Tommy at Olympic Pool Services! With Tommy's 20 + years of experience and knowledge in the pool industry, he will only provide top-quality and professional service and he's always happy to share this with clients, new and old. You are paying for a service and you deserve that high-standard assistance and care. After all, you've invested money into your pool, it's up to us to help you maintain it :-) Thank you for choosing OPS for your swimming pool and equipment needs! Sincerely, OPS

M in Mississauga
M in Mississauga
0 reviews Markham, ON
10/10

Highly Recommended Pool Services

It has truly been a pleasant and gratifying experience having Olympic Pool Services replaced my pool liner. As I had heard horror stories of liners not installed properly that in the end costing extra money and hassles fixing, I was a little apprehensive about finding a good installer. I am glad that I found Olympic. Tommy, the owner, and his crew did a fantastic job. They were always courteous, knowledgeable, and explained things clearly. Their communication was superb, sending messages to update me on the progress along the way; and they kept to the schedule. Tommy even took the trouble to please, travelling far to find me the skimmer plate of matching colour. Tamiko, the office manager, was so pleasant and helpful to deal with, always responding messages promptly; her dedication surprised me with evening and very early morning replies. If there were 12 out of a 10-star rating system, I would have no hesitation to give. Now I have a beautiful pool to enjoy. Highly recommended!

Approximate cost of services:
$7,200.00
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Company Response

Matthew, the feeling is 100% mutual! From our first communications via email and phone call meetings, to onsite meetings, you were open and willing to give our small business a chance although I knew you were apprehensive as a liner replacement can be costly. Understandably, it's hard to have someone you do not know come in and take over your pool. But when you let go of those reigns, and allowed our team of professionals to come in and perform the work we specialize in, you were guaranteed to come out a winner on the other end :-) As a matter of fact, we both do, as it was an absolute pleasure working with you. We hope you will enjoy your beautiful pool!

Private User
Private User
Private User reviews Toronto, ON
10/10

Pool renovation

Our experience was fantastic.
This is an outstanding company. Tommy is responsive and thorough, knowledgeable and capable. Everyone is respectful and they are excellent at their craft. We needed new coping, tiles a new marbelite surface and a new filter. Our deck was also re built and looks superb. Their standards are impeccable and workmanship superb. They really deliver a great service. We recommend this team to anyone who is considering doing a pool. The work was done in a very timely manner and great care was taken to leave the property in excellent condition. Only kudos to this team

Approximate cost of services:
$70,000.00
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Company Response

Thank you very much Marion for your fantastic review! As we always say, we wish we could review our clients for their superb cooperation, patience, understanding, and overall kindness throughout our experience dealing with wonderful clients such as yourselves! It's not easy for the client or the company when going through a renovation, seeing your backyard in disarray, and always in anticipation of seeing the finish line. But you and Sel both remained calm, understanding and totally trusting of the whole process and how we worked especially with the additional trades. It was certainly one of the best renovation processes we as a company have experienced. And again, this is partial to how well you both have received OPS and understand what needed to be done. It was an added bonus that you both are lovely to deal with. Hands down, this project came easy and we looked forward to working for you had it not been for your great charm and wit. We want to give YOU BOTH stars across the board! Thank you and Sel both once again for this opportunity. We know you and your family can now enjoy your pool for years to come! With pleasure, OPS

Private User
Private User
Private User reviews Toronto, ON
10/10

Best pool company

Amazing response time, always try to help the customer, i trust them implicitly and would refer them hands down. Small company with a heart. They have looked after my pool am with prompt service on long weekends and always with a smile.
Thank you

Approximate cost of services:
$10.00
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Company Response

I am sorry I don't have a name or pool to go with this marvelous first-rate review! We are honoured and delighted when we hear back such commendable feedback. I'm pleased you recognized how proud we are as a team when we are able to service our always-valued clients. Albeit a small pool company, it's our loyal and committed clients that make us feel big. Thank you truly for your support. We can't do it without you!

Jacqueline
Jacqueline
0 reviews Toronto, ON
10/10

Pool Service

I would like to share my immense satisfaction with the outstanding service by the Olympic Pool Service Company. Tamiko, Tommy and the whole Olympic Pool Service Team thank you for your outstanding service, attention to detail, and prompt responses to all my questions and needs. I could not be happier with your exceptional service, and appreciate your commitment to excellence. I highly recommend your company to anyone looking for top-notch pool maintenance service and I look forward to continuing our business relationship...Thank you Team!!!

Approximate cost of services:
$600.00
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Company Response

Jacqueline, I cannot begin to thank you for your super uplifting words of support and praise! I will proudly share this with the entire team so they know how much you appreciate the hard work they do :) It is this kind of encouragement and approval we seek that makes us want to continue and do even better! Sometimes the team just needs a lil boost and this I know will give them just that. I'm very pleased you are happy with the top-notch service and commitment we at OPS offer. It's always wonderful to be recognized. Thank you, thank you, thank you!

hauber
hauber
0 reviews Toronto, ON
10/10

Pool Maintenance

Olympic is the third company I have used to look after my pool, and by far the best. The water has never been clearer; and they have been immensely helpful with every aspect of pool maintenance. Great service!

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much John for your impressive and supportive review! When we come across new clients that have had challenges in the past with their pool because their pool wasn't being serviced correctly, we don't run away, we run TO! Given our summers aren't long, we want our clients to enjoy their pools as much as they can. You invest so much money into your pool, you deserve to enjoy it! We are thrilled you are happy with the service you've received this season. We are grateful for the opportunity to prove our worth and passion that goes into each and every pool. Sincerely, OPS

Private User
Private User
0 reviews Toronto, ON
10/10

Pool cleaning and maintenance

I absolutely love Olympic Pool Services and their entire team. They were referred to me by a friend and I have since referred them to family and friends. They are exceptional at what they do. They are reliable and so well organized. They are also very easy to deal with and very responsive if you have any questions. Their attention to detail goes far beyond expectation. I cannot express enough how thankful I am to have found them. If anyone is intimidated with the upkeep of a pool, or need anything pool related, they are the ones to contact!

Approximate cost of services:
$400.00
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Company Response

We are so pleased to know one of our valued clients feels this way about the service they've received! We hope you know (like with all our client pools) we are always working with you to make sure you understand the process and what we do there. We only have your (and your pool's) best interest at heart! But what makes our job enjoyable and rewarding is the clients we get to meet and greet and the pleasure of working with such lovely people like yourself. As we have said in the past, if only we could rate our clients, 10 stars across the board! We at OPS appreciate YOU!

Ashish in Port Hope
Ashish in Port Hope
0 reviews Oakville, ON
10/10

Pool ladder installation

Great service. Had a pool ladder installed onto my patterned concrete pool deck. Very impressed with their communication and clean work. Would highly recommend.

Approximate cost of services:
$1,000.00
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Company Response

Thank you Ashish for the supportive and positive feedback! We're pleased to hear you are happy with the work provided. Tommy said it was a pleasure to meet you and you were very welcoming. We appreciate you giving OPS the opportunity to complete this project for you! Proving no job is too big or too small ;-)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Olympic Pool Services

Welcome to Olympic Pool Services. We offer 20 years of work experience. You will always be able to work with and talk to the owner. Here at Olympic Pool Services, service is our first and foremost priority. Our team of pool service pros are constantly taking courses and attending pool shows and seminars to ensure we stay up-to-date on all of the latest and greatest pool service techniques and technologies so we can provide them to our valued customers. When it comes to our full line of regular pool maintenance services, we pride ourselves on our ability to adhere to a strictly agreed upon schedule with each and every one of our customers, letting you know exactly when your pool is going to be serviced so you can plan your day around it accordingly.

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We are members of:

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1. Pool & Hot Tub Council of Canada.
2. Licensed Gas Fitter Contractors T.S.S.A.
3. Certified and insured
4. Canadian Better Business Bureau.

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Follow us on Facebook and Instagram.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
WEBSITE
http://www.olympicpoolservices.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
all forms of payment
LICENSES
pool technician, G2 gas fitter
MEMBERSHIPS
BBB, T.S.S.A, Pool and Hot Tub Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
Architectural Technology
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 to 3 years on most pool equipment
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.