Olympic Pool Services

Swimming Pools, Spas & Hot Tubs
Toronto ON M6M 4B8
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97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of the Best '22 
Best of Award '22 winner 3 timesBest of the Best '22 Best of Award '22winner 3 times

Reviews for Olympic Pool Services

Average customer rating:
9.7 10 (47 reviews)

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Susan L.
Susan L.
7 reviews Toronto, ON
10/10

Plumbing for Swimming Pool

If you need a reliable, responsible, professional pool company do yourself a huge favor and contact Olympic Pool Services. They are prompt, responsive, knowledgeable and resolved my problem which has been ongoing for one year. The owner is Tommy and he is efficient with a can do attitude which is extremely difficult to find within the pool industry as most companies are either too busy or incapable of performing issues of complexity. Thank you for your phenomenal service, your immediate response to correspondence and verbal communication. You are the best.

Approximate cost of services:
$1,200.00
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Company Response

Thank you very much Susan for your wonderful review. I am flattered and humbled by it. It's disappointing to learn that other companies leave customers and their pool issues stranded after you invest so much money with them. I'm happy I was able to address the problem in a timely manner. Please email the office if you ever need anything pool related. Tommy, Owner of OPS

Franca in Toronto
Franca in Toronto
1 review Toronto, ON
10/10

Pool service

The team at Olympic Pool Service has been nothing but amazing to deal with!! Their knowledge and customer service is top notch! When we opened our pool the water was so bad that I really thought we would need to empty it out and start from scratch but Tommy guided us on what we should try and do and within days the difference was night and day! His patience turned what I thought would be a challenging and drawn out issue into one that was resolved in record time (in my mind at least!). Any questions we had was also answered and I recommend them in a heart beat to anyone who asks. Thank you OPS!

Approximate cost of services:
$0.00
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Company Response

Franca, we are elated by your positive feedback and more importantly how pleased you are with the results! We can't take all the credit as you were very receptive to our recommendations and followed our instructions and you were extremely patient with the whole process. We refused to look at your pool as problematic but rather welcomed the challenge and now that we conquered that issue, you should be smooth sailing from here on end. And should any other pool issue arise, you know who to call ;-) All in all was a rewarding experience Franca (I think for both of us!). Thank you once again for choosing OPS for all your swimming pool needs! OPS

Annette in Toronto
Annette in Toronto
2 reviews Toronto, ON
10/10

Pool opening

They did an amazing job, did more than any other company has for our previous pool openings. We've been getting our pool open professionally for more than 16 years.

Approximate cost of services:
$535.00
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Company Response

Thank you very much Annette for your review and feedback! That is the most rewarding part of our jobs. Knowing OPS can please our customers, new and existing with the hard work and dedication the team provides. We treat each pool as if our own. Your backyard is our office. Appreciate the positive review. Enjoy your pool and have a safe and healthy summer ahead :)

jamesfdiamond
jamesfdiamond
0 reviews Toronto, ON
10/10

Most Reliable Company Ever

Olympic Pool Services was ALWAYS ready to help out with any issues whatsoever, and did it in a timely and thorough way every time. We had an older pool that brought lots of interesting problems and Tommy fixed or improved every single one of them. If you have a pool...Tommy is your guy.

Approximate cost of services:
$5,000.00
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Company Response

Thank you James for the kind words and support. I'm happy we were able to assist you with your pool issues and you were pleased with the results. It's been a pleasure servicing your pool for over the past 15 years!
Tommy T.
Owner/operator OPS

Private User
Private User
Private User reviews Vaughan, ON
10/10

pool maintenance and service

we have been very happy when we switched our pool maintenance and service to olympic pool. They are very honest and always responsive whenever we needed extra support.
It is important to know that we can truly enjoy our pool, worry free, during the season we so look forward to!

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much for your positive and favourable feedback! I cannot express enough how important it is for the OPS team to receive such feedback from client's we've had the pleasure of servicing. It's what drives us to continue to strive for better and optimal results for valued client's such as yourself. We appreciate you and your pool! OPS Team

Eleanore Rumolo
Eleanore Rumolo
0 reviews Toronto, ON
10/10

Pool Service

Tommy was professional, prompt and diligent to deal with. I was very happy with the affordable service and great job they did. He was straight forward with what services I needed and I felt that he was genuine and honest.

Approximate cost of services:
$237.00
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Company Response

Thank you very much Eleanore for your positive feedback! First impressions are key when meeting new potential clients. So having read your great review, I feel we met that goal. We can only assure you it won't stop there. We treat each pool as if it were our own. We want you to know we care and we aim to fulfill each and everyone's request with skill and pride. We hope to see you return next Spring!
OPS Team

Lesley
Lesley
4 reviews Toronto, ON
10/10

Service

Olympic Pool Services has looked after my pool for the 14 years. They are always efficient, timely and caring. They offer suggestions and alternatives for fixing problems. I would not go anywhere else.

Approximate cost of services:
$500.00
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Company Response

Thank you very much Lesley for your positive feedback! This is so rewarding. Especially when we have client's stay with us for 14 years!! That speaks for itself ;-) We're so happy you see OPS for the full quality of service we provide and, that we do care. It's more than a gleaming pool. It's also the aftercare advice and guidance we offer. Helping you maintain a beautiful pool when we are not there. We're pleased to learn you benefit and are pleased with our services. From beginning to end, we're there for you and your pool!
OPS Team

Stacey from Vaughan
Stacey from Vaughan
8 reviews Vaughan, ON
10/10

Our first closing with OPS.

I found OPS while looking to find someone who could help me with some pool renovations where others had failed us. I heard back from Tommy almost immediately (during their busy season) and he came out to give us a quote. We are moving ahead for all sorts of much needed renos with OPS in spring 2022 because between Tommy and the team in the office, I've never witnessed BETTER customer service. They are ALL great!! So stay tuned for THAT review :) I expect great things. But back to the closing, we intended to move over to them for opening and close of 2022 when the reno begins but when we realized how dedicated, professional, communicative and just downright awesome they are we switched over for close of 2021. We just had a tarp that our old company sort of threw on our pool and they did it so neatly and with such care, I joked that if the old company did that I might not have wanted the safety cover as badly as I do...but I've seen their safety cover installs on IG and I'm still super excited for that in 2022. All in all, if you have an opportunity to use OPS for anything, I'd jump on it. They are good people!

Approximate cost of services:
$0.00
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Company Response

Stacey, it's reviews like these that get us pumped and make us want to go above and beyond as it's so rewarding when it's recognized just what we do. We all work together as a team to bring that customer service and quality of work to the forefront. We want to ensure you get what you are paying for and your money is well spent, that you get what you need and want for your pool and backyard and not just to make a sale. And when we read these great feedbacks, such as yours, we can confidently stand by our word that our work speaks for itself. As I've said in the past, I wish I could give our client's their stars because it would be 10 across the board! Thank you very much for your honest and wonderful feedback.
OPS Team

Candace Jacobs from North York
Candace Jacobs from North York
10 reviews Toronto, ON
10/10

VERY pleased with OPS!!

Three years ago, we were very excited to install an in-ground pool in our backyard. We hired a well-known pool cleaning service to keep the waters clean and clear. But, over the past two summers, our pool water was stagnant, dirty and clogged and we were unable to enjoy our pool.

Frustrated, late this summer, we fired the other pool service company and searched for a new one. I was thrilled when I heard about about Olympic, and contacted them to enquire if they were taking on new clients (fortunately for me, yes!).

I couldn't be happier. The team they send to clean our pool every week is diligent and conscientious, and our pool has honestly never been cleaner. The water is crystal clear now; my husband is very happy and it's so nice knowing we can enjoy our pool every day, every weekend!

It feels very good to be in the hands of a reputable, trustworthy, knowledgeable and caring company. I know that whatever future issue we have with our pool, it will be handled with speed and thoroughness.

I cannot recommend Olympic highly enough. I am very impressed, and pleased with their service; their hard work, knowledge and commitment is the reason they have such a high ranking here on HomeStars and it's well deserved. 10 stars!!

Approximate cost of services:
$450.00
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Company Response

Candace, we are beyond thrilled to hear how pleased you are with our service! After reading your review I was sure to share it with the team so they know how appreciated they all are. It can be challenging at the best of times when we come across problematic pools, whether equipment, chemistry, clarity, etc., so when we meet such kind people such as yourselves, and understand there is a process, who are patient, it really makes it worthwhile and rewarding. Makes us want to go that extra mile. We can't thank you enough for your review and honest feedback. It was a pleasure servicing you and your pool this season, albeit late in the summer. We look forward to giving you a FULL season of enjoyment of your pool next year ;-)
OPS Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Home Renos and pool

Very satisfied! Olympic pool services are excelent. I've known them for more than 5 years and trust them with my pool. They also built a shed for me and renovated my bathroom. Continue the great work!

Approximate cost of services:
$16,000.00
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Company Response

Thank you so much for your wonderful feedback! We appreciate the continued support and loyalty we've maintained with you over the last 5 years! Here's to many more years to come :) It's rewarding on both ends. So happy we can continue the OPS journey!
OPS Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Olympic Pool Services

Welcome to Olympic Pool Services. We offer 20 years of work experience. You will always be able to work with and talk to the owner. Here at Olympic Pool Services, service is our first and foremost priority. Our team of pool service pros are constantly taking courses and attending pool shows and seminars to ensure we stay up-to-date on all of the latest and greatest pool service techniques and technologies so we can provide them to our valued customers. When it comes to our full line of regular pool maintenance services, we pride ourselves on our ability to adhere to a strictly agreed upon schedule with each and every one of our customers, letting you know exactly when your pool is going to be serviced so you can plan your day around it accordingly.

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We are members of:

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1. Pool & Hot Tub Council of Canada.
2. Licensed Gas Fitter Contractors T.S.S.A.
3. Certified and insured
4. Canadian Better Business Bureau.

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Follow us on Facebook and Instagram.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
WEBSITE
http://www.olympicpoolservices.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
all forms of payment
LICENSES
pool technician, G2 gas fitter
MEMBERSHIPS
BBB, T.S.S.A, Pool and Hot Tub Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
Architectural Technology
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 to 3 years on most pool equipment
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.