Nigel & Trudy in Milton

During the late May mini heat wave we experienced issues when we first turned on our 14yr old AC unit. With never having used a HVAC company since moving in 14 years ago, after some research on who to use, we reached out to Furnace King. They were extremely helpful and responsive, and did manage to patch up our unit. We decided to go ahead and replace our builders-grade Carrier AC and furnace shortly after anyway. We chose Furnace King again not only because of our initial service experience, but also because of our meeting with Sandip. He was patient, knowledgeable, offered numerous options, and listened to our concerns when quoting the new system. There was zero pressure. We considered replacing just the AC unit, but went with both the AC and furnace (part of our previous AC issues were due to flow anyway and not just cooling). We chose the Trane XV95 furnace and XR16 AC. The installation could not have gone better. Mike and John were a fabulous team. From start to finish, they were fantastic: drop clothes everywhere they walked; letting us know exactly what they were doing; removal of everything they replaced; not a single piece of garbage left afterwards; taking the time to ensure our flow issues were resolved on all levels of the house once the units were installed; and showing us everything they did and how to use and make the most of everything. With so many HVAC companies to chose from, a fear of not knowing who to trust, and bad experiences you hear and read about all the time when it comes to service companies, I can say with absolute confidence we are so happy we chose Furnace King. Thank you Furnace King. Keep up the great work.