I called Vernon Lock to have the locks changed on a property. I knew I wanted a high security lock specifically mul-t-lock, they had it and came out to install. They also re-keyed existing locks and supplied me with a lock box. The original lock box they sold was too small to hold the mul-t-lock (their mistake) so they upgraded me to a better lock box that was big enough to hold the new key at no cost.
In April I had all new appliances installed in a condo (rental property). The following morning the tenant woke up to a flood - there was a problem with the dishwasher supply line. I contacted On-Side, they sent Paul over and he confirmed I had water and mold issues. Paul worked with the insurance company and myself to get the issue sorted. In the end we lost the flooring in three rooms, kitchen cabinet bases - even damage to the garage below! It was a fairly big restoration, they went to incredible lengths to keep the place as usable as possible, going so far as removing cabinets and appliances to a remote site to make room for actual repair work. I was kept informed about the process on a daily basis, including detailed photos of the entire process. The work was completed in about 3 weeks and it now looks better than original.
Happy that you're so happy. Thank you for your great review of On Side.
