Reviews

10/10

The Comfort Shoppe were great for my install of a new A/C unit. Some other vendors that I had come in for a quote said they would not install the A/C unit where I wanted it, saying that 40feet from the furnace to the A/C is too far away and the A/C won’t work. Comfort Shoppe said it was no problem, and they installed it right where I wanted it (who wants the A/C unit right next to your deck in the backyard anyway?). The install happened about 2 weeks after the contract was signed. The install took about 7 hours, and was completed in one day. The A/C was running great on the install day, but we have not ran it since, because its been too cold outside to turn the A/C back on, but we are looking forward to the summer and finally having A/C in the house.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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9/10

We had Mark and house depot, install a new tankless hot water unit. Mark had a good price and good reviews on this site. We got a little concerned when he didn't call or show up for his first appointment at our house to give us a quote, but we thought we would give him a second chance because of the reviews here. I'm glad we did because he did a great job, and was flexible to do the job on the weekend. He will sell and install any tankless unit you want. He provided a 2 year labour waranty ontop of the factory waranty. He also took away our old hot water tank and returned it to direct engery for us. It was also nice having the guys that give you the quote are the actual guys that do the install. Also we had a small concern with a small drip that was coming from a connection just under the new unit, but Mark came back and fixed it later in the same day he found out about the problem. It was a small leak, a drop or 2 an hour, but I was still concerned about it, and it was taken care of with no complaints from Mark.

Approximate cost of services:
$2,500.00
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