Zen came in to finish off a deck project for us. They were very professional and did an amazing job. We are very happy with the result. Only complaint would be billing issue where they forgot to bill me for some items that they bought until after the project was finished.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hey there Chris,
Thanks for the feed back! I do agree with you regarding the invoicing issue. With the nature of your project and us coming in half way to finish the job up it makes it hard for us to give a fair price. Had we of started the job from the get go it would be very easy for me to give a fair price using our regular pricing for decks. Hourly jobs are a lot more work to keep organized, unfortunately some materials were missed until credit card statements came in and we realized we had missed some of your costs. We greatly appreciate you working with us after the fact to complete the payments. We hope your deck gets you guys outside and enjoying the sun for years to come! Give us a call if you need any more help! Cheers