Reviews

10/10

No non sense moving, very professional and transparent dealing. Have used them always with our moving needs. With all the moving horror stories you hear about, good to have someone efficient and reliable in the city. Great work guys!

Approximate cost of services:
$2,600.00
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Company Response

Thank you for your glowing review Gaurav! We are honored to be your movers of choice over the years and we strive to provide the same level of excellent service each and every time. Thank you for your continued support and looking forward to working with you in the future! Yours truly from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

3/10

I will update this review or post a new one when work is completed - whenever on earth they finish it. Have paid most of the money till now, and they have only worked for like 5 days since starting on 19th May. Customer service is pretty much non-existent, and they bounce you from one person to other, but no one really is owning up to it. Extremely disappointed by putting my faith into them, feeling locked. Very sloppy and unprofessional. I wish I did some more research on them, pretty positive some of the positive reviews are fake.

Approximate cost of services:
$55,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
8 of 8 people found this review helpful.
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Company Response

Hi Gaurav

When we initially signed all the paperwork and started working with you-we made you a promise, where we are going to be with you all the way throughout the entire project and take care of all of your questions and concerns. Furthermore, your project will be completed to your full satisfaction within the time and the budget that we have agreed upon-we really hoped that we would able to fulfill that promise... However, we do understand that a times there might be some unforeseeable circumstances that are beyond our control. We can never guarantee to our clients, that there wouldn't be any ‘unintentional mistakes’ on the behalf of our trades/workers -who are prone to human errors like any one of us. However, we do guarantee that should there ever be a ‘mistake’ it will be rectified immediately at no extra cost to you. Having said that, we would like to emphasize that we still recognize those “mistakes” and since we strive for perfection we would like to try and make you feel that those mistakes never took place...

Once again, I would like to emphasize that we will always be there for you, now and in the future. We will take care of all of your questions and concerns as we are just a phone call away.

Your satisfaction is our top priority!

Take care

10/10

Excellent service, Steve arrived timely, did the work a promised. Also guided me to get 2 openers of same brand - Chamberlain, as they can be connected and work well together.

Approximate cost of services:
$200.00
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Company Response

Thanks