Reviews

2.5/10

Taps is an outstandingly bad store. When you walk in, the selection and layout is impressive, but try to get service and you quickly realize this is not the place to shop. The service is atrocious. I've bought several things there nonetheless out of sheer desperation. Customer service is non-existent so there is never an apology for the fact that I had to drive all the way out there again to pick up the proper parts for every time they make a mistake or provide me with merchandise that is incomplete. I recently bought two faucets there and came home to find that they gave me the wrong ones. It's actually quite remarkable how they manage to mess up almost every order. How does this place manage to survive. It's beyond me. My advice. Stay away, go anywhere but TAPS.

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