From our first correspondence, Paul was very professional and friendly. Paul is a very trustworthy person. We felt as if we had known him for yeas. We felt comfortable asking questions and had an immediate sense that the service that Falco Landscape Design would provide us would be high-quality. Pricing was very competitive and very fair, providing the highest VALUE we found after receiving many quotes. Paul and his workers were punctual, and stuck to the timelines that were quoted to us. They were neat, cleaned up after themselves and treated our property with respect. Falco Landscape Design worked on our project without taking on other projects in between. This was very important to us, and from our experience, a difficult quality to come by. Paul worked very hard to ensure that we were absolutely satisfied in every facet. And we were. His multiple follow-up phone calls proved that he genuinely cared about our satisfaction. They went the extra mile to ensure the project was completed properly, including providing work and considerations that were not originally anticipated. His team's dedication to providing a professional product is clear the moment you walk into what has now become our very own backyard oasis.