I bought two chairs by Decor rest . At the time I sat in them at the furniture store and was thrilled with how comfortable they were. I have had my chairs obpver a year and the cushions flatten out when you sit on them and I feel like I am sitting on the floor. I have been very disappointed with the quality.
- Approximate cost of services:
- $800.00
- Company Response
Hello Mary, we would like to get in contact with you. Please email us at info@decor-rest.com with a name and contact number so that we could get someone from our team to contact you as soon as possible. Thank you.
ADDITIONAL COMMUNICATION FROM DECOR-REST TO MARY: Hello again Mary,
We have not heard from you and your HomeStars review is now 7 months old. We think this may be an easy fix however we cannot assist if you do not email us to further the communication. If the challenge is the foam we would like to know which type of foam you purchased (most likely standard?) but we need to know and we can proceed to making you fully satisfied. Unfortunately we cannot reach out to you except through this forum. Please contact us via the email address above, we are hopeful you will finally respond.