Reviews

10/10

I'd like to compliment one of your employees, JOHN PARK for the excellent service he provided me the other day. He provided timely and helpful advice regarding the brand of furnace I purchased. He also let me know all the important information regarding the product including its features, adjustable buttons and electricity consumption. John was extremely professional, attentive and he listened to all my concerns with a great deal of patience. He truly exceeded my expectations.

Approximate cost of services:
$0.00
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Company Response

We cannot thank you enough for taking the time to write this wonderful review for John. We appreciate you choosing us for your heating and cooling services and we look forward to continue to work with you!

4/10

I bought a furnace in Oct. 2016, my sales person Bob was knowledgeable and I had a problem with the new furnace. Called the service dept and they sent out 2 different technicians and they couldn't not find the problem. Spoke to Bob and he sent me out a different service technician, he came into my home and found the problem in 30 seconds. Thank you John for all your help.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

We are sorry that the service level was only a four and would like the opportunity to make this right for you. Please contact our Customer Relations Specialist at customerservice@ServiceExperts.com or give us a call at 972-535-3899. We look forward to hearing from you.