In reading other reviews, it appears that the customer experience varies greatly depending on the members of the moving crew. Either I was incredibly lucky, or (and I believe this is the case) You Move Me is very careful about whom they hire as a moving crew. My team was terrific. They had to move a couch up the stairs because the elevator was too small. Fortunately for them I moved to the fourth floor and not the twenty third, but they didn't complain and there was no "attitude" when faced with this challenge.
Moving, even under the best of times, is a horrible experience, but there is a way to lower your stress level. You Move Me offers a pack of fifty boxes of assorted sizes. Save yourself the trouble of repeated trips to the grocery store or the liquor store. Get their boxes. You will be glad you did.
I would use this company again and I have no hesitation about recommending it to friends, but I would mention two possible areas of concern.
1. The estimate: Don't just answer the estimator's questions. Provide all the information you can, like the number of boxes, if you are moving into or out of into a busy high rise building, moving into or out of a two story house with no elevator, and the possible distance in parking the truck. All these things add time and can really skew the estimated time from the actual time.
2. Dresser and desk drawers: Are they going to shrink wrap the furniture and move as is? Are they going to take the drawers out and move them full? Find out in advance what they plan to do, because the method of moving drawers they used for me - packing the contents and then leaving them for me to unpack - I have never had a mover do that before and it caused me problems.
