Reviews

10/10

It is always great to work with Erki. He is punctual, considerate and meticulous. We had to redo a bedroom on short notice due to some leaking and we knew we were going to call Erki as soon as they told us they were going to rip apart the walls. Erki came in on short notice and did the work well and fast to get our lives back in order quickly. He does good work, is responsive and easy to deal with and is great value. We would always be happy to recommend Erki and work with him again. Thanks Erki!

Was this review helpful?
10/10

We signed up for the microfit program to put solar panels on our roof and sell power back to Toronto Hydro. Beau and Heliotechnik was our installer and arranged all of the materials as well. We were very impressed with how professional and service oriented they were as we went through all of the steps in the project. We first had to add some additional supports in our attic as the structural engineer required, then they were able to install all of the panels on the roof. Finally, they coordinated the installation of the inverter and the hook up to the electrical grid with the city and then we were up and running. Everything was really seamless and we felt very taken care of the whole way through. After everything was up and running, Beau was great in providing additional services and follow up as we dealt with some unexpected complications. We had to add some metal mesh to help keep out some raccoons and we had to add an aluminum railing to keep the snow from sliding down over our door, but Heliotechnik was great at providing these "add-ons" at very reasonable rates and under very urgent timeframes. Highly recommend them and we were very pleased with how it all turned out.

Was this review helpful?
10/10

Friday night we had water backing up and had to call Drain 1. Paul came out and was able to diagnose the problem: a cracked sewage pipe under our front lawn. He and his team came back Saturday and dug down through the semi-frozen ground and had us able to have working plumbing before the end of the day. They installed a backflow preventer at the same time. Monday they came back and installed a sump pump in our basement as well, and had the city inspector out to verify everything was in good order. Throughout the whole, stressful, unplanned renovation the guys were polite, respectful, clean and willing to explain everything for us. As much as we didn't expect to have a plumbing emergency, they made it as easy and painless as it could possibly be. They even generously fixed a problem with one of our taps that they noticed wasn't working properly! We would recommend them highly and use them again for emergency or other plumbing services.

Was this review helpful?
Company Response

Hi Aron,
Thank you for your review and for trusting our company with your problems
Paul
4164551122