Meet with Chris Larock from Clera Windows and Doors for the Hamilton Area. Chris was great, a very straight forward and personable guy. He was prompt, professional and really took the time to explain the options available and made suggestions as to what would work best for our home and answered the many questions we had.
We meet with a second company who were competitive on the pricing but not the same commitment to timing around the project, nor did they take the same time or put in the same effort. there was not that sense they they were the right team to go with.
So we were convinced that we wanted to go with Clera and Chris Larock. Cleara being a Ontario manufacturer of there own products really was a selling point for us as well.
Chris had his lead installer over within a couple days to get the detailed measurements who was also a great guy friendly and professional.
Windows were ordered and Chris advised ~6 weeks which would put the install date at the end of Oct or early November. Sure enough on November 2nd got a call first thing in the morning advising the windows had arrived and they were ready to proceed with the install, we scheduled for Nov 4th and 5th.
The install went quickly and with minimal disruption or mess, the install team was courteous, professional and skilled at what they were doing. They cleaned up after themselves well and we are very pleased with the result. Our windows look beautiful, are so much warmer and the sound is cut down considerably over the very old windows.
Chris followed up the day after the install to make sure everything went well, that were were happy with the product and the work. He asked if we had any question or concerns and advised not to hesitate to contact him if anything came up.
I recommend Clera Windows and Doors for having a high quality, attractive product that is manufacture locally in Ontario. I also highly recommend Chris Larock and his team for taking the stress and worry out of the project and delivering what they said they would when they said they would for a very competitive price.