Quartz Co was great to work with. Daniella in the office with quick with quotes and information in regards to matching our current countertop. Arthur and Lawrence came to install the backsplash and they were super professional and clean. They made sure to cover the floors and counters as they worked and ensured I was happy with the install before calling it a day. Amazingly professional guys!
I contacted Shower Lagoon to complete a glass enclosure for my family's bathroom. They were fast and efficient, communicated timelines well and completed the work well. We are very happy with the installation and product quality!
Hello Paul
Thank you very much for taking the time to write our company this kind review! enjoy your new and beautiful shower glass enclosure :)
Everyone has heard of a bad experience with a moving company, but rest assured, you will not get this experience by hiring We Haul Moving. I contacted over 6 companies and choose We Haul based on my discussion with Javier. We had a great experience with We Haul Moving! Javier was great communicating and confirming dates, times and equipment. The guys showed up on time and worked super hard to pack the house up for the move efficiently. Things were moved with care and dropped off at our new place in the rooms we asked them to drop.
Thanks for sharing your experience with us
We Haul Team
Anton was amazingly professional! He showed up on time and was ready to inspect my home prior to putting it on the market. He was knowledgeable about code and even some items that I thought were code but have been changed. I was impressed with his level of knowledge. Anton's inspection was through from top to bottom, using technology throughout. Overall, I would definitely hire Anton in the future! He was nice, professional and knowledgeable...what more do you want in a home inspector.
Thank you, Paul, for taking a moment to provide this amazing feedback, it’s great to hear that you had a positive and useful experience with TRU Inspections! If there’s anything we can do to serve you further, let me know.
Blinds and Shutters for the Whole House
Working with Michael was a great experience. He was very knowledgeable and through with his quote and measurements. The installer was quick and clean. The blinds and shutters are great quality. I would highly recommend giving them a call!
Thank you Paul for such a wonderful review. We are thankful to have customer's like you who appreciate our hard work and determination to provide the best possible service in the window blinds industry. We are blessed to work with people like you!!!
Phenomenal Work! Amazing Person!
I can't describe how amazing it was to work with Antonio for our recent job. Antonio is the most patient, meticulous and hard working person I have ever had working in my home. We added a bunch of potlights and moved and installed new wiring (switches) around my house. He made sure that I was totally happy with the placement of both lights and switches before beginning work. His advice was excellent and most importantly, he made sure my wife was happy with everything. Antonio was very clean (bringing his own drop clothes, garbage bags and vacuum) and always made sure his work was clean. I can't recommend him and Java Electric enough! Thank you Antonio!
Hi Paul,
Thank you so much for taking the time to write a great review for us. I'm glad that you were happy with the outcome and it was a pleasure to work at your place.
The guys at Can Do are absolutely phenomenal. From my first contact to once the fence project was completed they kept me in the loop with everything going on. We first met with Alon to give our neighbourhood information about the company and the fence and posts. He is very knowledgeable and was ready to answer all questions. Once our neighbourhood was ready to move forward we met Samer for contracts. Samer is an amazing guy that continued working, meeting people and answering questions from myself and neighbours until the last neighbourhood holdout was satisfied. Once everything was settled up, Samer and Alon gave us a start date and were there ready to work as promised. The Can Do post and fence crew were very professional and clean. I have no complaints on how they left our yard at the end of the installation. Overall, everyone at this company has been amazing to work with. They stand by their product, they communicate well and the work is done at a high standard. Thanks everyone!
Glad to have been able to get this project done for your Group of Homes / Neighbours. Grateful for you sharing your experience working with CAN DO Fence & Deck and the dedicated staff that works hard every day to ensure things are done right, or made right!
Respectfully,
Alon Zamdvaiz
Sales Manager
CAN DO Fence & Deck
OFFICE (416)630-3325
MOBILE (41)989-3934
alon@candofence.com
After the experience I had with Lancaster, I would not use them again. Between the timeline given when we signed the contract to the communication with our consultant to the little details on the final product, I feel there are better companies out there. Lancaster's management team was excellent in dealing with issues that arose close to the end of the project, but our sales person was nowhere to be found. No one has called to date to ensure everything went smoothly with installation. Speaking of installers, they are amazing. Very clean and professional.
We hired Vahn for a new home (prior to Tarion's one year reporting). Vahn is a very nice and knowledgeable guy! His home inspection was relatively thorough and his feedback and report was done well and quickly. I was a little disappointed in a couple of things during the inspection and while I understand that Vahn says that his home inspections are based on the 'time and condition that is seen at this moment', I will say that my comments are based on what I witnessed at the time and condition of the moment during the inspection of Solex Group. Upon arrival, he seemed rushed (I later found out through a comment he made that he had booked himself 3 home inspections on that day). While I followed him around during his inspection, I felt like some of my questions I asked were not answered as well as I would of liked (I would have liked to had known if any were valid as per Tarion's Construction Performance Guidelines), but Vahn just gave general answers (it felt like I was just being appeased). While we were outside, Vahn went up to the roof to inspect. When I asked to go up with him I was told that I couldn't go up to my own roof because of insurance regulations (even though it was my house on my property). When he returned down, he said everything looked good and he would ensure I had pictures on the report (no roofing pictures were provided on the report). Once inside, he went up to the attic. Well, didn't really go up into the attic because he said he didn't want to disturb the insulation. I wasn't too pleased with this because I was given the impression that he would inspect the attic and the insulation fill from inside the attic and not from the access hatch. Knowing some of my neighbours had issues with insulation at the front of the house, I wasn't particularly happy, but didn't say anything. While inspecting the electrical panel, I found it a bit presumptuous for Vahn to feel that he can put a company sticker to advertise Solex Group on the panel without asking if he could. Finally, right at the end of the inspection, he remembered that we had paid for the "Extended Inspection" which is basically a thermal camera inspection. While Vahn was going around the house with the thermal camera, it felt to be done in a quick, rushed manner. Overall, I feel like if I was a first time homebuyer and didn't know anything about home construction the inspection with Solex Group would have been worth my money. Vahn is a nice guy that knows his stuff, but I feel like I wasted money on this one.
Thanks for posting your comments on my service Paul. I take constructive criticism seriously but in your write up, there are numerous inaccurate statements regarding the new home inspection I performed for you about 7 months ago:
1. We hired Vahn for a new home (prior to Tarion's one year reporting).
Vahn is a very nice and knowledgeable guy! His home inspection was relatively thorough and his feedback and report was done well and quickly.
>> Vahn: Thank you for the positive feedback Paul.
2. I was a little disappointed in a couple of things during the inspection and while I understand that Vahn says that his home inspections are based on the 'time and condition that is seen at this moment', I will say that my comments are based on what I witnessed at the time and condition of the moment during the inspection of Solex Group.
3. Upon arrival, he seemed rushed (I later found out through a comment he made that he had booked himself 3 home inspections on that day)
>> Vahn: The inspection took almost 3 hours to complete on a Saturday (as scheduled), nothing was rushed. I told you on the rare occasion I do schedule 3 inspections but only when I'm free the following morning to work on the reports (as was the case on this day). Nothing wrong with this as I had Sunday morning available to complete reports.
4. While I followed him around during his inspection, I felt like some of my questions I asked were not answered as well as I would of liked (I would have liked to had known if any were valid as per Tarion's Construction Performance Guidelines), but Vahn just gave general answers (it felt like I was just being appeased).
>> Vahn: The Tarion Construction Performance Guidelines (CPG) is approximately a 300 page document. It's unrealistic to expect anyone to have memorized such a huge document. I remember telling you at least a couple times that I didn't have a conclusive answer for you, but would research your concerns with the CPG at my home office and highlight it in the report if I determined it was a warranty item – this was done as stated.
5. While we were outside, Vahn went up to the roof to inspect. When I asked to go up with him I was told that I couldn't go up to my own roof because of insurance regulations (even though it was my house on my property). When he returned down, he said everything looked good and he would ensure I had pictures on the report (no roofing pictures were provided on the report).
>> Vahn: Paul, you wanted to use my ladder to go up to the roof of your 2-story house. This is a huge liability issue and no professional would/should allow a client/non-employee to do this. If you have your own ladder, no problem. What I actually said (as I have done for many years) was “sorry you can't come up with me, but I'm going to take various photos of the roof for you. When I come back down, we'll review them together.” Which we did. I never told you (or any client in the past) that photos of the roof will be provided in the report when no issues exist. This is all straight-forward and standard practice. Heck, the majority of home inspectors these days don't even physically get on a 2-story roof.
6. Once inside, he went up to the attic. Well, didn't really go up into the attic because he said he didn't want to disturb the insulation. I wasn't too pleased with this because on the phone he said he would go up 'as long as he could get in', but it seemed like he changed his mind on site. Knowing some of my neighbours had issues with insulation at the front of the house, I wasn't particularly happy, but didn't say anything.
>> Vahn: This was stated very clearly on the phone, that I won't be entering your attic due to the high levels of insulation typically found in new homes. There was about 18 inches (46 cm) of insulation in your attic! Inspectors do not enter/walk around in an attic with that much insulation and compromise/disturb it. This is common sense and stated in the Standards of Practice as well. If you had an area missing or greatly lacking insulation, either I would have observed it using my 2000 lumen flashlight from the hatch opening or the thermal scan may have helped locate it (no warranty issues found). I would have preferred you said something so I could have reminded you of such standard and simple procedures.
7. While inspecting the electrical panel, I found it a bit presumptuous for Vahn to feel that he can put a company sticker to advertise Solex Group on the panel without asking if he could.
>> Vahn: Sorry, I didn't think this would upset anyone. It's a business card size sticker (with company name and contact info on it). One can easily remove it, and I'll take this into consideration going forward. My apologies for placing the sticker on your electrical panel.
8. Finally, right at the end of the inspection, he remembered that we had paid for the "Extended Inspection" which is basically a thermal camera inspection. While Vahn was going around the house with the thermal camera, it felt to be done in a quick, rushed manner.
>> Vahn: I always perform the thermal scan at the end with my extended package. This is the best time to do it, after all the plumbing fixtures have been tested. All the walls/ceilings/floors and your electrical panel were scanned properly with sufficient time allotted. I'm baffled where such terms as “he remembered” or “quick, rushed manner” are coming from...I've never ever heard such statements regarding my inspections. In fact, people like the fact that I take longer than most to perform my inspections.
9. Overall, I feel like if I was a first time homebuyer and didn't know anything about home construction the inspection with Solex Group would have been worth my money. Vahn is a nice guy that knows his stuff, but I feel like I wasted money on this one.
>> Vahn: Thank you for the positive aspects of your review Paul but wow, I'm speechless on the rest. I've been in this business for many years and know how my service compares to others out there. I'm not claiming to be the best or “know everything”, but I can assure you your home was inspected professionally and properly without corners being cut nor was it rushed.
I don't always expect a top rating, but a 6/10 when almost all of your complaints are based on incorrect/misleading statements, unrealistic expectations, nonsense, or things outside the scope of a home inspection is a bit disappointing. In the end, I know in my heart that a high quality professional home inspection was performed for you that met or exceeded the Standards of Practice. I wish you all the best Paul.
If Only Everyone Worked Like This!
I really wish every company listed out there would take a page out of Stone Master's book! Dan was a professional when dealing with him both on the phone and in his shop. He worked with us to find what would work for our bathroom vanity and gave us a competitive all-in price. Dan's people showed up on time to measure and then install our vanity counter top. They were professional, clean and answered any questions we had. I would definitely give Dan a call for our next project.
Thank you Paul,
We will be here when you are ready for the next project.
Regards
Stone Masters.ca
Steve was absolutely amazing to work with. He listened to what I needed and quoted me accurately and quickly. We set up a day for the camera install and his tech was there promptly and on time. Did amazing work and made sure the area was clean when he finished. Steve even passed by to make sure I was happy. Thanks guys for a job well done!
Steve is happy with the great review. He enjoyed working with you as well.
These guys are amazing. After calling numerous companies, Alex was the only one to want to see the work before quoting. Once he came over to see what needed to be done, he gave a clear quote with what work we had to do with our panel upgrade. His work on the day was professional, clean and quick. I would highly recommend the guys at Mapleleaf Electric!
Thanks for taking the time to write this review.
