Reviews

10/10

Furnace Solutions is the perfect example of people serving people. To find a company these days that haven't forgotten what quality over quantity really means is very rare. When Ryan showed up, professionalism was exceptional. He listened to what we wanted and not what would be beneficial for Furnace Solutions. He then gave us our options, recommendations and we made our decision. That was the easy part though, the installation was still a little concerning for me as I'm very meticulous when it comes to finishes. When Jon showed up, he went over the complete installation process and was very knowledgable about the product he was installing. Not once did I ask him something and him not have the answer. He would take the time to make sure I understood my unit. Reviewed everything with me in the end and with my Nest thermostat. Ryan, Jon and the rest of the team at Furnace Solutions, thank you for yet another flawlessly executed job and maintaining the high standards across the industry. Keep up the great work.

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Company Response

Thank you for sharing your incredible experience, this is exactly the outcome we wish to serve each and every one of our customers. Our team here at Furnace Solutions is dedicated to serving the highest standards of customer service and we pride ourselves on providing you with the best options to BENEFIT you! Thank you again for your review, and for choosing Furnace Solutions!

10/10

I'm a firm believer in "you get what you pay for" but never have I come across a company where the customer service outweighs the product. That being said, I've never had a bad experience with any of the products I've installed with Furnace Solutions and the time taken to install, review and show the features of the product is undoubtedly far more than what I paid for. Products installed are amazing, exactly what we need with no means to try and upsell, Ryan took a look at our home and presented facts on what would be the recommendations for what we wanted vs what we needed. The service is what keeps me in touch with Furnace Solutions. With the strong competition out there nowadays, the product is all the same; it's the customer service and satisfaction that keeps a company growing, and that is exactly what Furnace Solutions is doing. Keep up the great work guys.

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Company Response

Wow! Thank you very much for such a positive review! Reading feedback like this reassures us that we are doing a good job! Without customers like you we wouldn't be here. We are thankful that we are able to be the company that can give quality products and services to our customers and keep them happy and satisfied. Thanks again, the Furnace Solutions Team!