I called Top Hat Chimney to have my stainless-steel chimney cleaned. It had not been cleaned since installation, approximately five years ago. An appointment was booked for two days later. Adam showed up as scheduled. He removed the flue plate and cleaned the chimney from the fireplace side. He used a plastic bristled brush so as not to damage the stainless-steel. He had laid out a ground sheet before starting and left things absolutely spotless. He advised having it cleaned every 30 fires or every two years, whichever comes first. Overall I am very satisfied with Top Hat and would not hesitate in recommending them for chimney cleaning services.
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- Company Response
Thank you, Brian. We always appreciate detailed and honest reviews. We look forward to continuing to work with you in the future, as well as anyone else you may recommend us to!