Top Hat Chimney

Chimney Build & Repair
Toronto ON
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Reviews for Top Hat Chimney

Average customer rating:
8.9 10 (92 reviews)

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CJ92
CJ92
0 reviews Toronto, ON
10/10

Super awesome experience!

I used this company for my chimney rebuild this past summer and I was super impressed by the results. It somehow looks like it matches the rest of the house AND brand new at the same time! I also just got my chimney cleaned by them and was very pleased with the service and friendliness. These guys will definitely be my go-to's for everything chimney related.

Approximate cost of services:
$4,000.00
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TorontoBen
TorontoBen
0 reviews Richmond Hill, ON
10/10

Great Service, Fair Price

I would highly recommend Top Hat Chimney to anyone with a woodburning fireplace! I was having issues with smoke backing up into my house, so I called them out for an inspection. It turns out I had a large bird's nest in the chimney. Mario gave me a quote to remove the nest and I found it very reasonable given the amount of work he then did to make sure the chimney was completely clear. I was surprised at how clean everything was left given how much material came out of the chimney. I was completely satisfied and impressed with the service! I would definitely recommend these guys. They know what they're doing!!!

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Thanks, Ben. Nests can definitely be tricky and we're glad we were able to get this taken care of for you! We pride ourselves in providing the best service for competitive prices. Please let us know if you need our services again!

Brian in Playter Estates
Brian in Playter Estates
3 reviews Toronto, ON
9/10

Stainless Steel Chimney Cleaning.

I called Top Hat Chimney to have my stainless-steel chimney cleaned. It had not been cleaned since installation, approximately five years ago. An appointment was booked for two days later. Adam showed up as scheduled. He removed the flue plate and cleaned the chimney from the fireplace side. He used a plastic bristled brush so as not to damage the stainless-steel. He had laid out a ground sheet before starting and left things absolutely spotless. He advised having it cleaned every 30 fires or every two years, whichever comes first. Overall I am very satisfied with Top Hat and would not hesitate in recommending them for chimney cleaning services.

Approximate cost of services:
$215.00
1 of 1 people found this review helpful.
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Company Response

Thank you, Brian. We always appreciate detailed and honest reviews. We look forward to continuing to work with you in the future, as well as anyone else you may recommend us to!

Noelle
Noelle
2 reviews Toronto, ON
10/10

Chimney Cleaning

Mario was delightful. He was fast and friendly. I highly recommend this company. I dont write reviews often but these guys are good.

Approximate cost of services:
$245.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much, Noelle. Mario absolutely takes pride in his work and a great guy through and through. We're so glad you had a good experience!

ploveforester in Toronto
ploveforester in Toronto
3 reviews Toronto, ON
10/10

Chimney restoration

This is a follow up review from a year ago. We live in an 1860s fieldstone farmhouse. Mario from Top Hat Chimney carefully and thoroughly inspected both chimneys. He

replaced the old flues, repointed both chimneys and also replaced lose bricks in the hearth of one of the fireplaces.
Mario worked with skill and efficiency. He attended to every detail to ensure both our fireplaces were safe to use for the Fall. Mario has high standards and that was evident in all the work he did for us. Many thanks to Mario and Adam who identified the problems initially and to Steve who started this business many years ago and who continues to guide and support it. Bob and I are very happy with the end result.

Approximate cost of services:
$3,500.00
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Company Response

We sincerely appreciate you taking the time to leave this kind review. We strive on only employing the working with the absolute best staff members and technicians. Thank you for your patronage over the years.

Mary  in Old Toronto
Mary in Old Toronto
2 reviews Toronto, ON
10/10

Chimney cleaning

I was very satisfied with Mario who tried to clean the chimney. He was pleasant, professional and cleaned up after the job. Unfortunately there was an unidentified blockage and he could not complete the job. When he was up on the roof he also took pictures of several things that need some follow-up and emailed me the photos later. I had to call another company who had a camera to identify the blockage.

Approximate cost of services:
$220.00
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Company Response

Thank you for your feedback, Mary. I'm glad you were able to play a role in getting the issues resolved for you.

louise.seguin.ls
louise.seguin.ls
3 reviews Vaughan, ON
10/10

service

I use the services of Top Hat Chimney since a few years. It is great that they call me and schedule an appointment. I don't have to think about that .
They always come on time. They are very courteous. The vacuum they use is loud but their work is efficient and professional . They clean everything before they leave. All that is done with a smile.
I highly recommend them.

Approximate cost of services:
$195.00
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Company Response

Thank you for your kind words, Louise. It has been a pleasure working with you over the years.

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Service

We have been using Top Hat for at least 10 years. They are very professional, on time, clean, courteous. We would highly recommend their great service.

Approximate cost of services:
$198.00
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Company Response

Thank you for taking the time to give your feedback. Our long-term customers are what keep us going from year to year. We look forward to continuing to work with you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Best company for chimney cleaning

We have used Top Hat Chimney Sweeps for many years. They are reliable and trustworthy.
Their Sweeps are friendly and knowledgeable.
They service our chimney every year and ensure that it is in safe working order.
We highly recommend them.

Approximate cost of services:
$190.00
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Company Response

Hi there,

Thanks so much for taking the time to review our small business. We hope to continue working with you for years to come!

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

MJJ
MJJ
0 reviews Toronto, ON
10/10

Top Hat Chimney

I've used Top Hat's services for over 15 years. I leave my key under the doormat and they take care of the rest. Alway excellent service. They will always be my go to chimney cleaning service.

Approximate cost of services:
$180.00
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Company Response

Hi there,

We sincerely thank you for your patronage over the years. Here's to many more years working together!

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Top Hat Chimney

Standing above the roofline, chimneys are fully exposed to rain and snow and are affected by winter's freeze/thaw cycles. They are therefore one of the first places on a house to deteriorate. This deterioration usually takes many years to begin but then progresses rapidly. Cracked or spalled bricks, damaged flue tiles or concrete caps, or a leaning structure are signs that the chimney needs immediate attention.

Top Hat Chimney specializes in all aspects of chimney repair and rebuilding. Our brick masons are unsurpassed in their level of expertise, and take pride in their workmanship. They take great care to protect the roof and ground so that all work will be completed in a clean and safe manner.

All of our work is guaranteed against defect in materials and workmanship.

We are happy to provide references from other satisfied customers in your area.

The burning of wood leaves highly flammable deposits in the chimney flue and smoke chamber. Regular cleaning and inspection are essential in the prevention of chimney fires.

All of our expert technicians are WETT certified and employ the most up-to-date chimney cleaning techniques. Care is always taken to insure that there is no mess in the home.

A basic chimney sweep includes :

- cleaning of the chimney flue, smoke chamber, and smoke shelf
- damper adjustment
- basic inspection.

Also Available :

- nest and blockage removal
- detailed WETT reports
- chimney caps and accesories
- special rates for multi-unit properties

CATEGORIES
Chimney Build & Repair and Chimney Sweeps
PRODUCTS
Chimney caps and accessories. Lock-top damper systems. Chimney liners.
SERVICES
Cleaning of the chimney flue, smoke chamber, and smoke shelf - damper adjustment - basic inspection - nest and blockage removal - Detailed WETT reports - Chimney liner installation -Chimney rebuilding - All chimney repairs
WEBSITE
http://www.tophatchimney.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, Visa, MasterCard, E-Transfer
LICENSES
Yes
MEMBERSHIPS
WETT Certified technicians. Member of the Chimney Safety Association of Canada
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.