Rachel from Newmarket

My whole family is extremely happy with the carpet and the service provided by Carpet Selections. The owner, Perry came to our home and brought samples for me to choose from. When i still wasn't sure, he came back again with more samples. His patience, kindness and expertise made all the difference. His measurement man and his installers were all very professional and very hard working. Perry promised to have the job done in one day and his men worked non stop to ensure that our goal was reached. They did a beautiful job and we are so happy with the end product. The installers took time to give me important carpet care information (i chose a beautiful Berber) and they even offered to make me a few little mats with the extra as a complimentary gift. Perry was able to help us find the carpet we love at a price we could afford. I highly recommend this company and will hire them again for all our carpet needs.

I was driving past Doncaster avenue in a desperate hope that maybe I would find a flooring place that could help me, even though the other flooring places said they needed more time to order and install hardwood floor....but i had movers booked but really wanted the bedrooms new and fresh for the kids for when tbey started school..in less than a week!..well all I can say is that discovering Flooring Direct was like winning the lottery. I am so grateful to Jeannie and the team for everything they did for me and my family. From the second me and my daughter walked into that amazing store...and had the good fortune to meet Jeannie, everything good became possible.Jeannie was my guardian angel. The choice of flooring was incredible and within minutes I knew exactly what I wanted.it was gorgeous honey coloured hardwood oak..but I needed it fast in order to change the flooring in our new home from old carpet to something gorgeous before the movers would be arriving with all the furniture and the places i had already tried could not get the job done in my short timeframe. With the help of Jeannie. ...who was already incredibly busy...but made time for us...she made a few calls and not only was able to meet my time line but gave me a quote that was literally THOUSANDS LESS than my other quotes. I was a handful! I was nervous, worried ..emailing and calling Jeannie to go over details etc and Jeannie was like my mom and by best friend. She was kind and reassuring and patient and lovely and I am.happy to report that she was right about her installers being amazing. I am so happy to report that our hardwood flooring looks so beautiful. I even had to make some last second changes to the order due to my own miscalculation and when I told Jeannie...she took care of it for me when I am sure other less personal companies would have not been able to help or would have made me pay a fortune for my error. But Flooring Direct took such good care of me. When we ended up using less hardwood than originally thought (due to my mistake), the owner Ben gave me money back! I really love the amazing select Ion of flooring choices that the show room boasts but it is the outstanding customer service and professional instalation,and their very competitive pricing that has made me a Flooring Direct number one fan. I still have stairs and the basement to do and I will go directly to Flooring Direct for all my flooring needs! I really recommend this company.