Reviews


First Review

2/10

Every time try to call them to send the truck for cleaning, never arrived on time and did not clean the snow properly. Not recommended for such services be careful

Approximate cost of services:
$900.00
1 of 1 people found this review helpful.
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Company Response

Hey Mr/Mrs Khan, I sincerely apologize that you feel that way. The last thing I want is for you to not feel you have received value from the service you have hired us for. Our minimum snowfall amount is 2" and our routes are typically finished within 8 hours of snowfall (contractually guaranteed within 24 hours but we have never taken over 12). There is no need to call, as we do always come to clear snowfalls of 2" or more well within the contracted time. As we did not have 2" of snowfall in most areas yesterday we did not make our standard routes, but we did send out a crew to your property as I understand that some areas got a little more than others. I'm sorry as well that you feel that we have ever not cleaned the snow properly, but unfortunately we are only able to do so much without salting and/or hand-shovelling the full driveway, particularly with the icy conditions we have been having. Please let us know if there is anything we can do to resolve the situation and ensure we are fully meeting and exceeding your expectations in the future. All the best!

10/10

I purchased all my furniture for Den, Living, Dining room for my new house from the Arrow Furniture. Israel, the interior designer helped us from very first day and guided us with such a personalized and commendable services that we don't think anybody can have such services. He discussed and works with you like he is decorating his own house, very down to earth and humble gentleman. We now feel that he is a very close to our heart. I would call or text him and he is available immediately. Israel is a great asset for Arrow Furniture, they should keep this asset forever)))). He has excellent designing vision and variable ideas because of this our home interior looks stunning most of our visitor have one single comments "Royal Touch" I am keep getting this comments every now and then. Personally thankful to Israel!!! We will again disturbing you for our bedroom decoration.

Approximate cost of services:
$20,000.00
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Company Response

We are so excited that Israel and our design staff were able to decorate your home so beautifully. Their passion for design is what makes them so great. Thank you so much for your business and enjoy your new furniture!! Michael M. - Sales Manager