carpet cleaning of rec. room, bedroom and small hallway
The service tech came and went in less than 30 minutes. Got the carpet good and wet, as observed by two contractors who are doing reno's in my house. Charged my spouse more than the advertising indicated, even though area was less. Extremely dissatisfied. I want a full refund. Stains are still in carpet and it still has dampness three days later. Management did not reply yet, after numerous phone calls and e-mails. Horrible! Same happened to a friend. She was overcharged and the second cleaning was the same poor quality as the first .
- Approximate cost of services:
- $124.00
- Company Response
Dear Customer,
Firstly, We apologize that the service you had was not performed to the standard it should have been. Steam Dry Canada takes our customer's experience very seriously. If you have not already done so, please contact our Customer Care Center at 1-844-417-8326. We are open 7 days a week to serve you better.
Thanks once a again for your feedback as it will help us to improve our customer experienceSincerely,
Steam Dry Canada Customer Care