Reviews

10/10

I contracted Egress windows about getting a side door entry and 2 cut down enlarged basement windows with covers. (keeping the width of my basement window but cutting the concrete down wards to make the window larger.) I actually found them through Facebook and asked lots of questions. David answered them all! I felt like i was being annoying but I wanted to make sure I was getting a company that knew what they were doing. I had to wait for months for a permit but Egress windows never pushed me, they had lots of patience. Which was a bonus! They came and gave me a price for the job. a few months later I got the permit, and luckily they had an opening 2 weeks later for the install. They came at 10:00 AM and were done with the whole job by 2:00 PM. They were great with the inspector (they handled the inspection for most of the job) i had to install a vent that was needed due to the loss of heat from adding a new side door. so I had to do the final inspection over the phone with the inspector. The only issue i came across was the cutting of the door was messier than i expected. Egress did sweep/clean before they left. But it wasn't that thorough of a cleaning. I would recommend anyone to hire Egress window experts. they are very professional and have great skill and very detailed about there work. you can see from the photos there work has PRO craftsmanship written all over it!

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Company Response

Thank you so much for your kind words!

10/10

I recently hired Pro Loc to take on a front porch and parking pad project. I email Pro Loc, and Paul responded the next day. We spoke, I told him my ideas, and he came out a few days later to quote the job. When he was at my house, he gave me ideas on how to improve my design. Which were great. About a month later they came on a Thursday. The next day (Friday) They were finished!! They cleaned up not only my front but the road as well. even blowing off some dust that had gotten on my neighbors car. The crew was not only professional, but they were punctual and courteous. They even planted the two trees i was going to plant after the fact. (it was a nice surprise) The original quote was 11,000 but there was a issue with the garden box's and Pro Loc came up with a solution, but there would be an extra cost. At first I was hesitant. But was informed of the damage it could cause not doing it the right way. We came to an agreement and I had to pay an extra 1,050. I was happy with the solution. In closing. I will have Pro Loc come back to finish my side and backyard, once my fence is installed. Thank you Paul and your team! I had already refereed 5 potential neighbors pleased with your work. when i write my reviews I try to place as much information as i can in order to provide potential customers a better scope on how the contractor is. HIRE THIS TEAM, YOU WONT BE DISAPPOINTED!!

1 of 1 people found this review helpful.
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Company Response

Hi Alvin! Alex informed me of the alterations he was was going to recommend to you, so I'm glad your happy with the way it turned out! Thank you for the referrals, and you have my number if there's anything you need! Paul and the pro loc team!

10/10

My washer wouldn't go past the rinse cycle. Called Elite. The lady on the phone was super nice and helpful. They called me two days in advance of the actually appointment. They texted me that the tech was 20 min away. The man took his shoes off with out asking. Which was nice in my books. Working in a similar industry. Taking off shoes can be a hassle sometimes. He was very professional and fixed my machine. Thank you elite for the time. I would recommend this place if your in need of great customer service and professional work.

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Company Response

Thank you very much, we appreciate your feedback. I will be sure to forward this to the techs manager to see he is recognized for his efforts.

10/10

I was looking for a hardwood company to install about 500sq ft of hardwood, and came across Milton Hardwood. They seemed to have really good reviews (they were the third company I looked at). After going to the show room, we spoke to Richard and Belle, who were both very helpful and knowledgable about what we needed and wanted. We decided to purchase and book our installation with milton Hardwood. A few weeks later, our hardwood was installed. Belle's dad and brother who did the installation were extremely hard working with minimal breaks. We bought a new house so some of you might know buliders don't always make things square..some of the hardwood didn't line up so they had to make some crazy cuts to get it to look right. They took the time to do it right and it really shows! My wife and I are super happy with the work and the experience. We will definitely recommend Milton Hardwood! They also have a great after care package! Thank you Milton Hardwood for all the hard work!!!!

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Company Response

We thank you for such an awesome review. We aim to please and Gerry and his team are very professional and very experienced. We hope you are enjoying your hardwood floors! Thank you for the positive recommendation. Remember to call us whenever​ you need recommendations and tips for maintaining your floors. Our tips really do help with great lasting floors!

10/10

Most likely if your on the homestars website your looking for great reviews on companies that will handle your specific job. If your looking for the best in heating and AC, Convertible Heating and Air Conditioning is the company you need to call!!! Marnie was the sales rep and she answered all our question and helped every step of the way. She even informed us about a A/C rebate that we could receive saving us lots of money!! :) Once all the info was given she suggested great products and great advice for our specific home. Adam and his assistant came to my home on time and installed the A/C, humidifier and Gas line for my stove. They were both very courteous and kept everything clean, during and after they finished. Adam also took the time to explain all the parts that i should pay attention to and showed me how to use the equipment and its cleaning schedule. We will be referring Convertible to everyone we know!!!! As a home owner my worry comes from people not doing the job right and also the after care the company gives you if things aren't done properly. With Convertible Heating and Air Conditioning they really make you feel like family and set your mind at ease while going above and beyond my expectations!! Thank you Marnie and the Team!!!

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Company Response

Alvin wow this is so awesome I really appreciate you taking the time to say all of this -so the public knows how great we are. You rock! Thanks very much and enjoy.

Marnie Amodeo GM
Convertible Heating & AC
50 YEARS

10/10

I was looking to get my Ryobi garage door opener installed and found direct overhead doors on Home Stars. They had great reviews! Rob had good communication over emails. He was busy so sometimes it took a bit for him to get back to me, but overall great experience! I would recommend "DOD" to my family and friends. Also his tech he sent out to install the door was a really nice guy and explained to me how the door worked cleaned up after he was done.

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Company Response

Glad to hear you are happy with our installation services . Thank you for your patience considering this is ow peak season in the industry and at times may take a little longer than usual to respond.